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Reviewed 10 March 2013

I found the hotel to be very good value, very clean and the staff were very helpful. The room had a small kitchen area which was actually quite useful and was very well kept. It is on the south side of the bus terminal which is a very handy location especially if you are driving in via the Lincoln tunnel. Note that they have a deal with Peach Parking next door so we saved a few dollars there too.

I'd definitely stay here again - if the hotel.com rates stay low!

My only area for improvement for the hotel was with soundproofing into the hallways. I could hear people in the hallways until late at night and at 7:30 on the Saturday morning I could hear housekeeping wrapping on someone's door. That said - always pack foam earplugs if you are staying anywhere in NYC!!

  • Stayed: March 2013, travelled with family
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Thank Pemple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2013

We booked this hotel after reading lots of positive reviews on Trip Advisor, and we definitely weren't disappointed. The complimentary breakfast was lovely and we always had room to sit down. We stayed on the 28th floor, and didn't have any problems with the lifts at all. The view from the window was amazing, we could see the Empire State Building up close! The kitchenette was immaculate, and the bedroom and bathroom were lovely too. We had a great night's sleep every night for the four nights we were there, and weren't disturbed by any noises outside. The reception staff were polite and helpful, as were the other members of staff. Perfect, would definitely stay again.

Room Tip: Ask to stay on one of the top floors if you can, amazing views!
  • Stayed: February 2013, travelled as a couple
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1  Thank Beth_from_Cardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2013

When we decided to go to New York for our Silver Wedding, we could not of imagined how perfect it would be choosing the Staybridge Suites. This was by far the best holiday we have ever had and we have had a few. From the moment we arrived we were very pleasantly surprised by how friendly everyone was especially the hotel staff and Samantha in the bar was really lovely. When we told her we were celebrating our 25th wedding anniversary, she said I'm 23, which really made us laugh.
We would like to say a special thank you to Cari who booked for us to go on a special meal on the night of our anniversary it really was a fantastic restaurant (Benjamin's) The staff at Benjamin's were also very lovely, they even gave us champagne to celebrate, as Cari had told them we were celebrating a special anniversary. Thank you x
Back to the hotel, clean, modern, surprisingly spacious, comfortable with impeccably mannered staff for whom nothing is too much trouble, it is perfectly located to get about the city, Times Square, the theatre district and even the Empire State within walking distance, we even walked to Grand Central Terminal (spectacular - it's a train station and it has marble arches and chandeliers-wow!) and Bloomingdales - quiet a walk, but we walked to it all the same.
Thank you Staybridge Suites, I would recommend this hotel to anyone.
Christine & Philip Darby - West Midlands in the UK

  • Stayed: February 2013, travelled as a couple
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1  Thank ChristineDarby25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2013

This was an absolute grest place to stay. The staff was great and friendly, the room very nce and we loved the early evening meet and greet. I highly recommend this hotel. Its only a short wslk to Times square.

  • Stayed: March 2013
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1  Thank charles b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this reviewResponded 9 March 2013

Hello Valued Guest,

Thank you for choosing the Staybridge Time Square as your accommodations for your Big Apple experience. Guest satisfaction is one of our many goals and we are delighted that our friendly staff meets your expectations. Our rooms are a cut above the rest as they are spacious and boast a full size kitchen. We appreciate your recommendations and look forward to welcoming you back.

Warm Regards,
Staybridge Staff

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Reviewed 7 March 2013

We had a very nice stay at the hotel. Our room was comfortable and we appreciated that breakfast was included in the rate. I also appreciated the fact that we could gather in the lobby since we were traveling as a group. Breakfast was fine and we always found a spot to sit.

The location of the hotel worked very well for us. You are close to Times Square without being too close to Times Square. There is a nice range of restaurants to choose from on 9th Avenue. We walked up to Central Park and down to Soho. The hotel is also steps from the metro, which makes travel to and from the airport easy.

Stayed: February 2013, travelled with family
Thank p2t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this reviewResponded 9 March 2013

Dear Guest,

Thank you for the wonderful feedback about your Staybridge experience. We are ecstatic that you appreciated our comfortable, clean and spacious rooms as well as the convenience of having breakfast served daily. One of the many unique features of the Staybridge is its central location and easy accessibility to all things New York. We look forward to welcoming you back for a second visit soon.

Warm Regards,
Staybridge Staff

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