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Reviewed 8 March 2013

When we decided to go to New York for our Silver Wedding, we could not of imagined how perfect it would be choosing the Staybridge Suites. This was by far the best holiday we have ever had and we have had a few. From the moment we arrived we were very pleasantly surprised by how friendly everyone was especially the hotel staff and Samantha in the bar was really lovely. When we told her we were celebrating our 25th wedding anniversary, she said I'm 23, which really made us laugh.
We would like to say a special thank you to Cari who booked for us to go on a special meal on the night of our anniversary it really was a fantastic restaurant (Benjamin's) The staff at Benjamin's were also very lovely, they even gave us champagne to celebrate, as Cari had told them we were celebrating a special anniversary. Thank you x
Back to the hotel, clean, modern, surprisingly spacious, comfortable with impeccably mannered staff for whom nothing is too much trouble, it is perfectly located to get about the city, Times Square, the theatre district and even the Empire State within walking distance, we even walked to Grand Central Terminal (spectacular - it's a train station and it has marble arches and chandeliers-wow!) and Bloomingdales - quiet a walk, but we walked to it all the same.
Thank you Staybridge Suites, I would recommend this hotel to anyone.
Christine & Philip Darby - West Midlands in the UK

  • Stayed: February 2013, travelled as a couple
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1  Thank ChristineDarby25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2013

This was an absolute grest place to stay. The staff was great and friendly, the room very nce and we loved the early evening meet and greet. I highly recommend this hotel. Its only a short wslk to Times square.

  • Stayed: March 2013
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1  Thank charles b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this reviewResponded 9 March 2013

Hello Valued Guest,

Thank you for choosing the Staybridge Time Square as your accommodations for your Big Apple experience. Guest satisfaction is one of our many goals and we are delighted that our friendly staff meets your expectations. Our rooms are a cut above the rest as they are spacious and boast a full size kitchen. We appreciate your recommendations and look forward to welcoming you back.

Warm Regards,
Staybridge Staff

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Reviewed 7 March 2013

We had a very nice stay at the hotel. Our room was comfortable and we appreciated that breakfast was included in the rate. I also appreciated the fact that we could gather in the lobby since we were traveling as a group. Breakfast was fine and we always found a spot to sit.

The location of the hotel worked very well for us. You are close to Times Square without being too close to Times Square. There is a nice range of restaurants to choose from on 9th Avenue. We walked up to Central Park and down to Soho. The hotel is also steps from the metro, which makes travel to and from the airport easy.

Stayed: February 2013, travelled with family
Thank p2t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this reviewResponded 9 March 2013

Dear Guest,

Thank you for the wonderful feedback about your Staybridge experience. We are ecstatic that you appreciated our comfortable, clean and spacious rooms as well as the convenience of having breakfast served daily. One of the many unique features of the Staybridge is its central location and easy accessibility to all things New York. We look forward to welcoming you back for a second visit soon.

Warm Regards,
Staybridge Staff

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Reviewed 7 March 2013

We stayed at the Staybridge Suites for 5 nights in February 2013. We arrived before the official check-in time and were very happy that our room was ready for us. Our room was on the 32nd floor with a great view of the Empire State Building.
We had no issues with the lifts, we never waited more than around 2 minutes during the whole stay.
The staff are very friendly, efficient and helpful.
The breakfast and the social evenings were great - again we had no issues with finding seating.
We received a lovely gift for my daughters 18th birthday which was very thoughtful of the staff.
Overall, I can't fault this hotel in any way, will definitely be returning.

  • Stayed: February 2013, travelled with family
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1  Thank Reality09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2013

During our stay in New York City we had the most amazing experience by staying at Staybridge. Breakfast buffet was excellent as well as the evening "wine tasting" , sandwiches and appetizers sharing stories about NYC attractions and what the City has to offer. Jamie and Sunny provided excellent customer service which exceeded our expectations in every way possible. Furthermore, not only did they provide excellent customer service they both went out of their way to make sure Patrick and I had an incredible time. The experience at the hotel was one of the best experiences we've ever had. When we go back to NYC we can't imagine staying at any other hotel besides this one. Honestly a one of a kind experience. Great service overall!!! We will recommend it to friends and family. Thank you Staybridge staff. Patrick and Susy

Room Tip: High floor if like good view.
  • Stayed: February 2013, travelled as a couple
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1  Thank Patrick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this reviewResponded 6 March 2013

Patrick and Susy,

Thank you so much for your amazing review. We are so proud to have left such a great impression with our guests!

We are very happy that you got to take advantage of our two most popular amenities. Our complimentary breakfast buffet is offered daily. What you described as our wine tasting, is our Social, where we offer beer, wine and assorted appetizers to our guests on Tuesday Wednesday and Thursday night.

Jamie and Sunny are personally flattered by this review. They sincerely thank you for taking your time out to write such lovely sentiments. The bellmen's goal here is to make a wonderful first impression on our guest, and to make them feel like they are at home. When a guest confirms that our staff has gone above and beyond for them to make their experience special, we are all very proud.

We are just really grateful for guests like you, Patrick and Susy. It would be an absolute pleasure to have you back here at the Staybridge Suites Times Square. Thank you.

Warm Regards,
Staybridge Team

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