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“Fantastic room, staff and event space”

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Gansevoort Park Avenue NYC
Ranked #89 of 470 Hotels in New York City
Certificate of Excellence
Reviewed 4 weeks ago

I came here for work for the week and was extremely pleased with my stay at the Gansevoort on Park Ave. We had a large group joining us and Heather was extremely helpful in getting our rooms coordinated, even with so many schedule changes. We had a rather long event and the event and catering staff were absolutely fantastic! Thank you Meghan and team!! Everything was timely, organized and the staff made us feel very taken care of. The group in the lobby did an amazing job at greeting all of our staff and took on more than several last minute tasks. Mitchell was always willing to jump in and help us with anything and he had a professional and extremely friendly personality. Would definitely recommend the stay and event coordination for anyone!

  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank kendalfoster3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this reviewResponded 3 weeks ago

Hi kendalfoster3, thank you so much for your wonderful review. We're so glad you had a pleasant stay with us and glad your event went successfully! We're so happy to help. We look forward to seeing you again on your next visit! Regards, Gansevoort Park

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Reviewed 4 weeks ago

Everything was perfect. We selected the location specifically for our plans, but it’s perfect for anyone visiting for the first time. Central to everything, convenient for the subway and surrounded by excellent restaurants. We didn’t dine in the Asellina, or have breakfast at the hotel, but we enjoyed an evening in the roof bar which has a great vibe and great view.

Our (late) check in was friendly, welcoming and no fuss. Particularly amazed at the room and bathroom sizes - such a refreshing change for an NYC hotel. The bathroom had bath and shower, plenty of surface room and was spotlessly cleaned every day (sometimes twice). The room had all the facilities you would expect as well as plenty of storage, balcony and coffee. We avoided the expensive mini bar but it’s all there if you’re inclined. Once the balcony door was closed the room was quiet and dark (blackout curtains) so we had a comfy undisturbed sleep every night.

Tiniest niggles; the lighting in the room was very dark. The TV cut out. Would have appreciated water in the room (especially on 1st night).

Overall, at a competitive rate, we would definitely stay again and recommend to friends & family.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank EzOpinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this reviewResponded 4 weeks ago

Hi EzOpinion, thank you so much for your kind review! We're so glad you had a pleasant stay with us and we're thrilled to hear you enjoyed your room + was able to explore NYC during your trip. Hopefully, next time you'll be able to try Asellina, and we look forward to welcoming you back! Regards, Gansevoort Park

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Reviewed 4 weeks ago via mobile

Stayed at he GPA for 4 nights. This hotel is either sorely understaffed or cares little for its guests. My wife and daughter could not enter the hotel lobby because there is a nightclub on the roof and guests are required to stand behind the velvet rope before they could enter. Speaking of nightclub, on Friday and Saturday nights, our room shook with the bass and drum from the electronic dance music, which only stopped around 3 am. There are no comfortable seating areas other than the lobby with its blaring canned music. It’s not a business hotel. It’s not a family hotel. It’s a rather meh hotel. Try the Parker Meridien instead.

Stayed: November 2017, travelled with family
Thank Andrew Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this reviewResponded 4 weeks ago

Hi Andrew, thanks for your review. We're sorry you had this experience. We have a separate entrance + elevator for those wanting to go to our rooftop to party, and it does get quite lively over the weekend. Our lobby is open for all hotel guests. We'd love to have you + your family try us again, and we'll make sure you are placed on a quieter floor. Regards, Gansevoort Park

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Reviewed 4 weeks ago

I chose this hotel for the ambience, location, and roof-top pool. The ambience of the hotel was excellent, very chic and nouveau and exactly what I expected. The location was not as ideal as I had hoped, as it was at least a 10-minute walk from the nearest subway line, though it is only blocks from the Flatiron building; the walk to Times Square was closer to 15 minutes. The pool had lovely views of the Empire State Building, however, in the evenings the roof deck is converted into a club atmosphere--you are not allowed to swim, and you even have to wait to receive access like a normal club. On top of that, the roof top is not open late and we were shuffled inside around 10pm. I would probably not stay here again for that reason.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank travelbirdette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this reviewResponded 4 weeks ago

Hi travelbirdette, thanks for your review. We're glad you had a lovely time. That is surprising, as our rooftop is usually open until 1am on weekdays, 4am on weekends. Our pool is open for hotel guests during its pool hours though. We hope you do try us again. Regards, Gansevoort Park

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Reviewed 4 weeks ago via mobile

This is a really nice, well run hotel with nice and well appointed rooms, super friendly staff at reception.

The roof top pool and bar worth a visit, even in winter time - also here great staff and drinks

But - the hotel is totally let down by the zombie-like staff in the breakfast restaurant. It took forever to have our order taken and even longer for the food to be served - in fact 40 mins. You would have thought that a hotel of this standard would know better. Looking at the supervisor and staff working, the slow speed walking around said it all.

Stayed: November 2017, travelled as a couple
Thank aagerholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this reviewResponded 4 weeks ago

Hi aagerholm, thanks for your review. We're glad you had a lovely stay with us at our hotel and we apologize you had this experience at our restaurant. Please email us at digital@theghg.com with more details as we'd like to help improve customer service. We hope you'll visit again soon. Regards, Gansevoort Park

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Additional Information about Gansevoort Park Avenue NYC

Address: 420 Park Avenue South, New York City, NY 10016-8403
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Spa Hotel in New York City
#29 Business Hotel in New York City
#61 Family Hotel in New York City
#73 Luxury Hotel in New York City
#76 Romantic Hotel in New York City
Price Range: €243 - €568 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Gansevoort Park Avenue NYC 4.5*
Number of rooms: 249
Official Description (provided by the hotel):
The Gansevoort Park Avenue offers 249 luxury rooms and remarkable suites, most with lofty ceilings, Juliet balconies, and five fixture bathrooms. The three-story atrium lobby showcases striking herringbone granite floors, an oversized fireplace, and dramatic aubergine chandeliers. There is a signature rooftop pool for sunbathing and city-escape daydreaming and a bi-level rooftop bar + lounge wonderland. ... more   less 
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Also Known As:
Gansevoort Park Avenue Hotel New York City

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