My husband was attending a conference at the nearby Javitz Convention Center and booked our room and the room of a coworkers for three days. Imagine our surprise, then, when we were told we only had both rooms booked for two days. What makes this more surprising is that my husband *called the week before* to confirm, and everything was in order. Partially his fault was that he didn't get an email confirmation or reservation number; apparently, the Gem does not give out such things, so don't be surprised if your plans are changed for you.
The nice man at the desk when we checked in said that if there weren't any available rooms for our third day, they would help us with alternate accommodations. When my husband called on Day Two to check on the room status, he was treated very rudely and basically told tough luck, it's your problem, we're tossing you out and find your own new accommodations for tomorrow. Klassy.
While I did a thorough bedbug check before we settled in for our truncated stay and everythign checked out fine, the water makes a racket when you turn it on, and when we tried to turn on the heat, it smelled like scorched iron, and then the smoke detector went off. There are no blankets on the bed, so we were pretty cold. The walls are pretty thin, and I could hear every whine of the toddler staying down the hall.
So really, it's not so terrible that we're being told to pack our bags and move on. I guarantee that we won't be staying here again.
- Official Description (provided by the hotel):
- Standing on 36th St. as the gateway to the vibrant and eclectic West Side, 36 Hudson Hotel is just steps away from a rich mosaic of culture, fine dining, shopping, and nightlife. Whether conducting business Midtown, exploring the rich urban cultural, taking in the exciting Chelsea art scene, or mining the boutiques in Soho for a hidden treasure, there's no better location to begin your journey. Midtown never fails to dazzle even the most seasoned tourist with its plethora of urban monuments - Rockefeller Center, Times Square and the Empire State Building to name a few. The sites to see go on and on and they're all so close to our Hudson Yards New York hotel. Bask in the wonder of it all. Catch a show. Experience world-class dining. Then retreat to your urban oasis - 36 Hudson Hotel New York where you'll getaway and rejuvenate in a chic, intimate setting perfect for couples. Enjoy stunning accommodations at our Manhattan boutique hotel, friendly service, and accessibility to all the top picks in dining, shopping, entertainment and more. Choose a vacation package from 36 Hudson Hotel when seeking Midtown Manhattan hotels. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Ebookers, Expedia, Hotels.com, Agoda, Travel Republic (UK), TripOnline SA, Booking.com, 5viajes2012 S.L. and HotelQuickly so you can book your 36 Hudson Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Gem Hotel-Midtown West Hotel New York City