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Traveller rating
1,089
529
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95
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Reviewed 7 September 2020

We stayed in a deluxe king room and it was gorgeous, probably one of my top stays. Totally recommend, clean, beautiful, Andy great service. My husband and I were very satisfied with our last min booking at Andaz!

Date of stay: September 2020
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
1  Thank glepe87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Cochran, Sales at Andaz San Diego, responded to this reviewResponded 8 September 2020

Hello glepe87,
Thank you so much for staying with us and for the response, we truly appreciate it and hope to have you back soon!

Sincerely,
MC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2020

We (couple) stayed in a King room which had no door between the sleeping area and the bathroom and offered very little privacy. The water basin was a small, cheap looking metal bows that was impractical to do just about anything. The toilets were as noisy as an empty hallway. The sleeping area was fine, but it didn’t make up for the rest. The hotel didn’t offer any breakfast services because of covid, which is understandable - but other hotels in the same price range find a way of having a minimal menu with 2-3 options. Overall, there isn’t good value for money if you’re booking the regular rooms. If you’re going to stay there I would recommend taking a bigger room and calling ahead to ask about the amenities

Date of stay: August 2020
    • Value
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Review collected in partnership with Hyatt Hotels
1  Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Cochran, Sales at Andaz San Diego, responded to this reviewResponded 8 September 2020

Hello Martin M,
Thank you for staying with us and taking the time for the review, as a historical building this hotel used to have 295 rooms if you can believe it and since we have remodeled and increased the rooms the best way possible allowing for only 159 rooms and I definitely understand the space can still be a concern in some of the rooms as they are not all the same.

With COVID and our staffing model we have not been able to bring back certain amenities and truly appreciate your understanding. Our leadership team is working on adjusting this and looking into smaller options and we still want our guests to have an experience so again thanking for sharing.

As businesses are starting to open we can only hope this gets better and we can get the Andaz back to where it should be. Thank you again Martin M and I hope we can have you back again soon!

Sincerely,
Michael

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Reviewed 1 June 2020

We spent 4 night at the Andaz and it was excellent for service, location, cleanliness and room size.
The reception staff could not be more helpful and the night we spent in the rooftop bar was very pleasant.

Date of stay: September 2019
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2  Thank Rebelsquare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Cochran, Sales at Andaz San Diego, responded to this reviewResponded 13 July 2020

Thank you so much! Please come back again soon!
MC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2020

Sun's out, Buns OUT! This is one of my favorite hotels. The roof top is clutch and the San Diego sun is simply the best. I highly recommend this hotel for its location to the Gas lamp district with all the night life. The design is chic and well done.

Date of stay: March 2020
    • Value
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1  Thank AlyseLeland3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael_AndazSD, Director of Sales at Andaz San Diego, responded to this reviewResponded 30 March 2020

Hello AlyseLeland3,
LOVE IT! Thank you so much for staying with us and please come back again soon!
MC

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Reviewed 24 March 2020

The server is great. All staffs are willing to help us. During our stays, based on California shutdown order, the roof pool is actually closed. But when we said we want to take a look at the roof view, the staffs helped us directly.

The room is clean, modern and well furnitured. Besides, there is free bottle water, soda and snack. The location is very convenience.

Valet parking service is fast and helpful.

Date of stay: March 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank Passport377629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael_AndazSD, Director of Sales at Andaz San Diego, responded to this reviewResponded 25 March 2020

Hello Passport377629,
Thank you so much for sharing your experience and staying with us. Some tough times and we truly appreciate your business. Once all this craziness has calmed down we would love to have you back!

Sincerely,
MC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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