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ExtendedStay
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€105
Breakfast included
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Reviews (179)
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Reviewed 5 August 2017

It was just okay. Location was good because it was easy access to the freeway and in a quiet area. Front desk wasn't always staffed as we were going in and out. I probably would choose a hotel with a better breakfast selection, even if it was continental there were no fruit choices at all.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank virgilsonnym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00esa, General Manager at Extended Stay America - San Diego - Mission Valley - Stadium, responded to this reviewResponded 6 August 2017

Thank you for being our guest at Extended Stay America - San Diego - Mission Valley - Stadium. Although you were overall pleased with your stay, we are sorry we missed meeting some of your expectations. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope to have another opportunity so we can impress you on your future visit.

Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017

Never received any kitchen supplies. Hurd complaints about everything that could be complained about. Worst hotel expierence I've ever had. I recommend that you find another place. Also, read reviews and you will find many people had problems.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank briancN6196LL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00esa, General Manager at Extended Stay America - San Diego - Mission Valley - Stadium, responded to this reviewResponded 5 August 2017

Brian, please accept my apology for not living up to your expectations during your visit. We're sorry you experienced so many difficulties during your stay with us. We would like to inform you that to ensure cleanliness of kitchenware upon check-in and as per our brand standards, these items are available at the front desk rather than leaving them in the room, and our team gladly delivers them upon request. We hope to have a future opportunity to restore your and your family’s confidence in us.

Sincerely,
General Manager

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Reviewed 30 July 2017

Pretty on the outside, but the room was dirty. No coffee maker in the room so be sure to ask for one at the desk. You may have to bring your own coffee though! Drizzle for the shower - warm water not hot. Equal to camping!

Date of stay: July 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank patricialeep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00esa, General Manager at Extended Stay America - San Diego - Mission Valley - Stadium, responded to this reviewResponded 1 August 2017

Please accept our apologies for failing to provide you with a stay that met your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future to provide you with a better experience.

Sincerely,
General Manager

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Reviewed 14 July 2017

I was pleased that your hotel is within a few miles of my home and accepted pets. As more of our 242 condo units are termite tented I will recommend your hotel to others needing a place to stay. My stay would have been perfect if I had requested a NON handicapped room. I thought about asking to change rooms but I was already unpacked.

Date of stay: July 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank W2514ZFlindad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00esa, General Manager at Extended Stay America - San Diego - Mission Valley - Stadium, responded to this reviewResponded 15 July 2017

Thank you for selecting Extended Stay America - San Diego - Mission Valley - Stadium for your visit and for sharing your comments. It is great to read that you loved our location and pet policy. We appreciate you recommending us online and hope to see you again soon.

Sincerely,
General Manager

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Reviewed 19 June 2017

I had a two month stay in room #313. Nice view with trees. Clean and friendly - felt like home. Nice staff- quiet location- responsive to my needs. Near shops and freeway. All good! Smells a little like cigarette smoke but not too bad.

Date of stay: May 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank Stephanie5757
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00esa, General Manager at Extended Stay America - San Diego - Mission Valley - Stadium, responded to this reviewResponded 20 June 2017

Thank you for being our guest at Extended Stay America - San Diego - Mission Valley - Stadium and for sharing your feedback. We are glad to know you liked our convenient location and were impressed with our courteous associates. That being said, I regret the inconvenience caused with a smoke smell in your room and have shared your concerns with my housekeeping team. We hope you will choose us again so that we make this up to you on your future visit.

Sincerely,
General Manager

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