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Reviewed 18 September 2018

We stay in Boston often and decided to try InterContinental Boston. It was solid but not as good as Mandarin Oriental or Four Seasons for about the same price. It is not in a great location for us and everything seems to cost an additional fee. Probably would just stick to the ones we like going forward.

Room tip: Water Views are the best!
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Odyssey46729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConBos, Manager at InterContinental Boston, responded to this reviewResponded 19 September 2018

Dear Odyssey46729,

I’m sorry to hear we were unable to exceed your expectations during your stay. We are continually evaluating our processes to ensure we are extending the highest quality products and services. If you are willing, I encourage you to contact me at Lisa.Ares@ihg.com so I may better understand the perception of your charges and overall experience. I hope you will consider giving us another opportunity to highlight the understated elegance of the InterContinental experience.

Kind Regards,

Lisa Ares
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2018

This is excellent hotel would stay there again great for a special occasion room was large and clean with a great view we were not disappointed the staff could not do enough for us great facilities in hotel

Room tip: Room 709 good view
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank QuentinS204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConBos, Manager at InterContinental Boston, responded to this reviewResponded 19 September 2018

Dear QuentinS204,

We’re delighted you enjoyed sumptuous accommodations and charming service while staying at InterContinental Boston. We genuinely care about your comfort and well-being, and seek ways to anticipate your needs to ensure a carefree experience. We are grateful for your review and hope to see you again, soon!

Cheers,

Lisa Ares
Executive Assistant Manager

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Reviewed 17 September 2018

Travelling around New England for our 30th wedding anniversary, we can’t fault the hotel or its staff. We found them to be attentive and professional. Without hesitation we would recommend this hotel to our family and friends.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank richardmC2610DG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConBos, Manager at InterContinental Boston, responded to this reviewResponded 18 September 2018

Dear richardmC2610DG,

Thank you for your gracious recommendation! InterContinental Boston is honored to celebrate your anniversary with you. We specialize in special occasions, from city getaways to private events. Our compassionate team remains at your service to turn your greatest desires into reality. We wish you much love and happiness over the next 30 years, and more!

Warmest Regards,

Lisa Ares
Executive Assistant Manager

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Reviewed 17 September 2018

This hotel was amazing! Such a beautiful place and the room was clean and beds were so comfortable. We had a great view from our room as well. The service in the hotel was great, they were so kind and made sure our trip was the best it could be.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank marisamansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConBos, Manager at InterContinental Boston, responded to this reviewResponded 18 September 2018

Dear marisamansen,

The team at InterContinental Boston strives to embody a home-like atmosphere where you can relax and rejuvenate to embrace the adventure that brought you to our fine city. We are here to ensure your routine is maintained, and you’re a bit pampered, to start your day off strong. Thank you for taking time to review your stay. We hope to see you again, soon!

Cheers,

Lisa Ares
Executive Assistant Manager

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Reviewed 17 September 2018

The location is perfect for all areas of Boston . We did a North End “Off The Eaten Path” food tour with Paula. Joan Baez Concert @ the Wang. Faneuil Hall, Newbury Street, Museum of Fine Arts all from this location. Will definitely return. Exceptional stay from start to finish ⭐️⭐️⭐️⭐️⭐️

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank mbmedeir0s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConBos, Manager at InterContinental Boston, responded to this reviewResponded 18 September 2018

Dear mbmedeir0s,

I’m thrilled you enjoyed your stay at InterContinental Boston! Our grand city has a plethora of activities to choose from, and our award-winning concierge team will be delighted to help you craft the perfect itinerary for your next Boston adventure. Whether you’re in town for business or leisure, we remain at your service to ensure every detail exceeds your expectations. Thank you for taking time to review your stay. We hope to welcome you back, soon!

Best Wishes,

Lisa Ares
Executive Assistant Manager

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