We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel and easy to get into Town”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Embassy Suites by Hilton Boston - at Logan Airport
Ranked #61 of 84 Hotels in Boston
GreenLeadersPlatinum level
Reviewed 21 August 2017

Airport Hotels are usually cold with no atmosphere, but this has great rooms, service, atmosphere. I used the small gym and it was fine with a swimming pool. the hotel rooms are lovely and spacious over two rooms. Two TVs and a fridge. The coffee was great and it was quiet and comfortable with a big bed. Some of the hop-on-hop-off buses come to the hotel, so you can pick up the tour here. There's a lot to choose from at breakfast. The room was clean and luxurious. A great stay - well-done guys!

Room Tip: All rooms are good from seeing one other.
See more room tips
  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank O554OOrobertw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this reviewResponded 29 August 2017

Dear O554OOrobertw,
Thank you for taking the time to share and we are glad you enjoyed your stay. We hope you saw all the sights on your tour of the city.
We look forward to welcoming you again,
Safe travels
James C

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (2,412)
Traveller rating
Traveller type
Time of year
Language
  • More languages

91 - 95 of 2,412 reviews

Reviewed 21 August 2017

Expect to pay quite a bit for parking, location is good for airport and rental car access. Room quality wasn't great. Staff wasn't friendly. Breakfast is what you would expect from Embassy, but the happy hour is not so happy with cold appetizers and no free bev (law of boston/mass)

  • Stayed: August 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank 474janaec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this reviewResponded 23 August 2017

Dear 474janaec,
I am sorry you were not happy with your stay. I have shared your feedback with our team and I assure you we care.
Unfortunately we are prohibited from serving discounted or free alcohol in Massachusetts, we don't like being the exception.
We will be updating our hotel at the end of the year and we are all looking forward to a fresh new look.
Safe travels,
James C

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017

Stayed here for last stop on our trip.....close to Car Rental Depot (by a happy accident)....

5-10 min walk from Car Rental to Hotel.....easy to drop bags at hotel lobby first....staff very friendly and helpful

The Blue line is few minutes walk from the Hotel.....straight over the playing field.....ok in day-time.....not sure you would do it in the dark......but from there you are only a few stops into Boston itself.....so ideal to set off for sight-seeing and getting food

The reception staff are great - friendly and knowledgable

The hotel itself is a little dated.....but clean and the lobby area is relatively modern

The rooms were a good size we had 2 queen beds and a good sized sofa-bed on a separate room with fridge / micro-wave....easily fitted 5 of us (Again the decor is tired but clean and comfy with good AC)

Breakfast - included - was usual buffet style affair.....good selection ...better than most places we have stayed and included made to order omelettes ....as well as usual fare

Would definitely use again

  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this reviewResponded 21 August 2017

Dear Mike D,
Thank you for taking the time to share your experience and we hope you had a great vacation.
We will be updating our hotel at the end of the year and we are all looking forward to a fresh new look.
We look forward to welcoming you again,
James C

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017

We had a difficult time getting into the hotel, because the front entrance is blocked with a gate on one side. A sign that states the hotel must be entered through the airport would have been helpful. Instead, we were given a paper with multiple directions that was confusing and unclear. When we got to the entrance, we were not offered any help at all with our bags. The concierge passed us and helped a white couple behind us. This was very hurtful, as I lived in Charlottesville, VA and the recent events there have hurt me deeply. I should state I am a woman of color. I almost started crying, my welcome at your hotel was so hurtful. Our room was not equipped with any information on what the hotel offers or what menu is available through room service. Also, we were on the 7th floor with 2 small children; there were NO SCREENS on the windows. This is very dangerous. I have not experienced anything like this experience with Embassy Suites before.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank chloes3ra .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this reviewResponded 18 August 2017

Dear chloes3ra,
Thank you for taking the time to share, I am sorry that your GPS did not guide you through the airport unfortunately some systems fail to recognize the gate that was installed as a security measure after 9/11. Despite being there for many years some systems still do not recognize that it is not a through street. The hotel neither owns nor controls that gate.
Our staff have prepared a detailed set of directions to help navigate through the many one way streets in the area and get our guests back through the airport and when possible provide those to guests who need them.
Regarding our Bell Staff, I am very disturbed by your statement and will address this with our team, we absolutely do not tolerate this kind of behavior and I have never had one of our bell staff accused of this before.
We do have menus and a guest directory in each of our suites located in the living room, if that was missing I am sorry.
Regarding our windows, they are limited to opening approximately 3 inches to prevent any accidents from happening.
We take safety very seriously and do everything possible to ensure that both our guests and team members are not endangered.
Again please accept my apologies, our team is here to serve our guests and we would never intentionally not do so. I will reiterate this with our staff.
Sincerely,
James C

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017

Hotel was clean, staff was helpful, and service was prompt. The breakfast was good with several things to choose from. The evening reception was nice, had veggies & dip, chips, candy and cheese & crackers. Pool was a bit small but nice. Location was a short walk to the "T". Airport shuttle service was great.

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank stonez2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this reviewResponded 21 August 2017

Dear stonez2016,
Thank you for taking the time to share your experience at our hotel. We are glad you enjoyed your stay.
We hope you got to enjoy everything Boston has to offer.
Do visit again, until then safe travels,
James C

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Boston hotels
East Boston / Logan Airport
Hilton Boston Logan Airport
East Boston / Logan Airport
Hilton Garden Inn Boston Logan Airport
Show Prices
Show Prices
Show Prices
East Boston / Logan Airport
Hyatt Regency Boston Harbor
Dorchester / Roxbury / Mattapan
DoubleTree Club by Hilton Hotel Boston Bayside
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Boston - at Logan Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Boston - at Logan Airport

Address: 207 Porter Street, Boston, MA 02128-2213
Phone Number:
Region: United States > Massachusetts > Boston > East Boston / Logan Airport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Boston
#39 Family Hotel in Boston
#47 Romantic Hotel in Boston
#48 Business Hotel in Boston
Price Range: €111 - €336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boston - at Logan Airport 3.5*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Hotels.com, Booking.com and 5viajes2012 S.L. so you can book your Embassy Suites by Hilton Boston - at Logan Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Boston Logan Airport Hotel Boston
Boston Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing