We stayed here for 3 nights in early September 2011 and thoroughly enjoyed our stay, although there were a couple of minor problems.
We arrived in the evening after a long flight and went straight to bed. When we tried to go to breakfast the next morning, we could not open our door as the lock had jammed. We called reception and somebody came and let us out. After breakfast, we could not get back into the room either, so we had to call for help again. In the end we were given a different key and while we were out that day they called a locksmith to fix the lock. It was still sticky but at least we could open the door OK. We received a personal apology from the hotel owner and the staff were all very apologetic, so we felt they handled the problem reasonably well.
The other problem is that our room was immediately above the restaurant on the corner of the street, so in the evening there was quite a lot of noise from the restaurant (until closing time) and from the street, although there was much less noise overnight. Using ear plugs we had no trouble sleeping, and a combination of jetlag and eagerness to explore Boston meant we were up early anyway.
The room itself was clean, fairly spacious and simply but comfortably furnished, with a decent bathroom and reasonably large closet where we could stash our suitcases. No bug problems (contrary to reports from other hotels in Boston), thankfully.
Breakfast in the bistro was great, with a good menu, excellent quality food and friendly service, and we found the staff generally to be friendly, efficient and helpful e.g. when taking our luggage to the room on arrival. We also ate in the restaurant one evening, which was a very pleasant experience.
The location is great, on the edge of Beacon Hill and about 3 minutes' walk from the Public Gardens, which provided a very pleasant 10 minute walk to the Arlington MBTA Green line station, so it was very easy to get around.
As others have indicated, this is a small hotel (or "restaurant with rooms") so you need to have realistic expectations, and it is quite expensive even by Boston standards. But we very much enjoyed our visit and would be happy to stay here again next time we are in Boston - so long as we remember to bring our ear plugs!
- Official Description (provided by the hotel):
- Only a few short steps from the Boston Common and Public Garden, the intimate Beacon Hill Hotel & Bistro is the perfect downtown boutique hotel for discriminating travelers – business or leisure – who would like to make the elegant and prestigious gas-lit streets and brick sidewalks of Beacon Hill their own, without giving up the comforts they expect. The hotel's highly-lauded and award-winning restaurant, Beacon Hill Bistro, has emerged as a true regional culinary destination. ... more less
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- Also Known As:
- Beacon Hill Hotel
- Hotel Beacon Hill