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“Very Nice After Room Change”

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Mandarin Oriental, Boston
Ranked #10 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
Boston, Massachusetts
Level 6 Contributor
110 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Very Nice After Room Change”
Reviewed 9 February 2012

My wife and I recently spent a night at the Mandarin Oriental to celebrate an anniversary. We ended up having a very nice time with the staff and the spa being the highlights. To begin with, however, we were placed in a room right next to some kind of a service entrance. We had paid for a relatively nice room so I was disappointed when my brief afternoon nap was interrupted every 3-4 minutes by the sound of a door closing. After a call to the front desk, we were quickly relocated and loved our new room. The spa is among the best that we have been to and the staff throughout was exceptional. Breakfast in the room was excellent the next morning. I would have given five stars except for the initial room placement. Avoid room 520 and you will have a wonderful time at this lovely hotel in a very nice location.

Room Tip: Avoid rooms next to service entrance (e.g. 520).
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DK1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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702 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ghent, New York
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 February 2012

We absolutely loved our stay at the Mandarin Oriental this last weekend in January. The service is impeccable. The staff went out of their way to be accommodating. From the front desk, to the bellmen, to the concierge, to the spa staff, to the restaurant manager. We had a great, relaxing time, which was exactly what we needed. I would recommend the Boston Mandarin Oriental highly, to anyone that is considering staying there. You won't be disappointed!

Room Tip: They are all good rooms.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tovah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 January 2012

Everything about the stay was absolutely perfect. Hotel staff was super courteous and helpful in every regard! Will definitely look to stay at at a MO on our next trip. Location is great as well to walk around Back Bay.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ADK2I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level 6 Contributor
324 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed 25 January 2012

We stayed in a regular room over a long weekend. It was a great base given its proximity to Newbury Street, the Prudential and Copley shopping malls, and the Boston Common. The staff were terrific and always welcoming. The restaurant and bar were warm with good drinks and food. The rooms were very comfortable for two and it was a nice romantic base for couples. I had a car with me, and the valet service was quick and responsive. I would highly recommend the MO versus the other options in Boston.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmanJunkieBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 1 Contributor
3 reviews
Reviewed 20 January 2012

Such excellent service at this hotel! We really enjoyed our elegant room with a wonderful deep tub, separate shower and makeup area. The only complaint is that our hot water didn't work unless we ran it for 10 min....Our complementary Mandarin Tea Service was a nice touch! We liked that the mall was connected to our hotel so that we didn't have to venture out in the the cold for a little shopping. Definitely would go back anytime:)

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luv2TravelTheWorldOv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Boston

Property: Mandarin Oriental, Boston
Address: 776 Boylston St, Boston, MA 02199-7841
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#2 Green Hotel in Boston
#4 Business Hotel in Boston
#4 Spa Hotel in Boston
#8 Romantic Hotel in Boston
#8 Luxury Hotel in Boston
#11 Family Hotel in Boston
Price Range (Based on Average Rates): €€€€
Hotel Class:5 star — Mandarin Oriental, Boston 5*
Number of rooms: 148
Official Description (provided by the hotel):
An intimate, luxurious hotel, Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Awarded both Forbes Five-Stars and AAA Five-Diamonds, Mandarin Oriental, Boston features 148 guestrooms and suites over 14 floors, delighting its guests with the finest facilities and service, innovative dining experiences and an unparalleled holistic Five-Star awarded spa. A short, 15-minute drive to Logan International Airport, Mandarin Oriental, Boston connects guests to the city's finest shopping, cultural venues and business institutions from its prime location in the heart of the chic Back Bay on Boylston Street. ... more   less 
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Also Known As:
Mandarin Oriental, Boston Hotel Boston

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