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“Wonderful Stay”

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Best Western Asheville Tunnel Road
Ranked #21 of 66 Hotels in Asheville
Certificate of Excellence
GreenLeadersSilver level
Reviewed 20 July 2015

We stayed during our recent Anniversary trip. We were pleasantly surprised by how very nice our room was. It looked new. The linens were nice and the bed was extremely comfortable. Our room was very clean and smelled nice. The bathroom was as nice as some of the 5 star hotels we have stayed. We will definitely stay here again. The hot breakfast was great. We had a very pleasing experience on this trip. Our daughter loved the pool and my husband enjoyed the pool basketball :) We highly recommend this hotel to everyone. We typically pay $150-$200 for a room like this elsewhere. It was very nice, very clean and the staff were very helpful.

  • Stayed: July 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Teresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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617 - 621 of 1,608 reviews

Reviewed 18 July 2015

Good little hotel only a 7 minute Uber ride from downtown Asheville. Just one mile or so from Whole Foods and shopping. Hotel recently renovated. Refrigerator and microwave provided and two small waters. Breakfast is good, served next door in the front desk area. Lots of families stay here so it has a very good atmosphere.
Our bathroom door did not close, but we were rarely in the room so it wasn't a big problem. Air conditioning could get a tiny bit loud, but worked very well.
I found it very easy to get to this hotel on the interstates. Sometimes I get lost going into downtown Asheville and choose the wrong highway because there are so many crisscrossing and you have to make quick decisions while driving. The ease of getting to this hotel was a relief compared to previous trips getting into Asheville, Very easy drive!
For a quick stop on a road trip. this motel will do quite well.

  • Stayed: July 2015, travelled as a couple
    • Location
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Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2015

I was disappointed with my stay. The room was not checked out. The toilet was flooded. There were no other rooms. It was a weekend. And the bathtub flooded on the night before we were departing. Nobody was available to fix the problem. Plungers don't work on bathtubs.

  • Stayed: July 2015, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank bernards929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2015

Very well run hotel. They take pride in maintaining their property and making sure the employees share that pride, they do a wonderful job. Very clean. Pool very clean also. Good breakfast that was stocked well, even though very busy.

  • Stayed: July 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Maggie9456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bcamanager123, Manager at Best Western Asheville Tunnel Road, responded to this reviewResponded 20 July 2015

Thank you for the glowing review! We take pride in our staff and service for each individual visit. We always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so that their hard work does not go unnoticed.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2015 via mobile

Exactly what I expect from Best Western and the reason they are always my first choice. From check in to check out my experience here was smooth sailing. Friendly staff, immaculate room, awesome breakfast and much needed rest. Highly reccomended aaaa++++

Stayed: July 2015, travelled with friends
Thank Jessie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Asheville Tunnel Road

Address: 501 Tunnel Rd, Asheville, NC 28805-1824 (Formerly BEST WESTERN Of Asheville Biltmore East)
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#3 Best Value Hotel in Asheville
#3 Green Hotel in Asheville
#9 Business Hotel in Asheville
#18 Family Hotel in Asheville
#22 Romantic Hotel in Asheville
Price Range: €57 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Asheville Tunnel Road 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Of Asheville Biltmore East Hotel Asheville
Best Western Asheville Biltmore East
Asheville Best Western

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