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All reviews bedroom suite front desk full kitchen mission hospital the breakfast area asheville biltmore housekeeping staff the general manager free breakfast living area indoor pool felt like home location is excellent exercise room close proximity convenient location nice breakfast
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Reviewed 4 weeks ago

We thoroughly enjoyed our weekend at the Biltmore at staying at the Residence Inn Biltmore. The hotel is very close proximity to everything. Hotel desk was great with their recommendations of places for dinner. The best part of our stay was by far Pepe! Pepe was very attentive during the breakfast hours to whatever you could possibly need. We travel often for work and he, by far, has been the best at managing the breakfast room and making sure items were kept stocked and people were taken care of. Thank you so much for all that you do Pepe!

Room tip: The hotel only offers one elevator that I could find, Would recommend a 2nd floor room. We stayed in 202. The room was a little loud.
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Kris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Marketing & Guest Relations at Residence Inn by Marriott Asheville Biltmore, responded to this reviewResponded 4 weeks ago

Hello Kris D,

Thank you for your kind and detailed review of this property. I am delighted that you enjoyed your stay, and really appreciate that you mentioned Pepe by name. Pepe works very hard for our guests and will be so grateful for the kudos! We look forward to welcoming you back anytime, whether for work or vacation!

As always, Safe travels.
Emily McCollin
Marketing & Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2018

My husband and I recently visited Asheville to enjoy the fall colors and stayed at the Residence Inn. After much research we finally settled on this hotel and were not disappointed. Our room was large and well appointed with a kitchenette which was very convenient. We enjoyed the evening social gathering and breakfast was included in the room price. The hotel is just a short drive to the shops at Biltmore Village and the entrance leading to the Biltmore. The front desk staff were extremely helpful and friendly. When we return to Asheville we will definitely stay here again.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank emsmietana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Guest Relations Manager at Residence Inn by Marriott Asheville Biltmore, responded to this reviewResponded 4 weeks ago

Emsmietana!

Thank you for taking the time to review our property during your special celebration!

We are so very happy to serve you at your home away from home. We truly appreciate a chance to play host to fantastic guests like yourself.

It is only through your satisfaction can we continue to provide the best stay in Asheville NC.

As always, safe travels.
Tom ONeill
Marketing and Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2018

Our first visit to Asheville, enjoyed the location and very comfortable rooms, Shaun and Rebecca at the front desk are very professional and helpful. Enjoyed the convenience of 2 bedrooms. Glad we stayed here.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank atlkoehnke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Marketing & Guest Relations at Residence Inn by Marriott Asheville Biltmore, responded to this reviewResponded 22 October 2018

Hello atlkoehnke,

Thank you for the kind review! We are delighted you enjoyed your time with us. We look forward to welcoming you back to visit on your next trip to Asheville!

As always, Safe travels.
Emily McCollin
Marketing & Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2018

Brought my dog along, so appreciated a pet-friendly accommodation. The room was clean and comfortable, the breakfast was what you would expect. Was able to walk down to Biltmore Village without much trouble. The most positive thing about the stay was the staff -very friendly and went above and beyond to make sure our stay was enjoyable - thanks!

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank senoraeatsalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Marketing & Guest Relations at Residence Inn by Marriott Asheville Biltmore, responded to this reviewResponded 17 October 2018

Hello Senoraeatsalot!

Thank you so much for your kind review. We are VERY happy you brought your four legged friend, and that you were able to enjoy all that Biltmore Village has to offer. We look forward to welcoming you back on future trips to the Asheville region.

As always, Safe travels.
Emily McCollin
Marketing & Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2018

We stayed in a Suite for 5 days in late September. The staff was always pleasant and helpful, and the room was perfect for us.
They serve an excellent breakfast which we really enjoyed. We will be back next year and the Inn will stay there again..

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Clare G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Marketing & Guest Relations at Residence Inn by Marriott Asheville Biltmore, responded to this reviewResponded 10 October 2018

Hello Clare G,

Thank you so much for leaving a kind review! We are delighted that you enjoyed your time with us and look forward to welcoming you back the next time you visit Asheville!

As always, Safe travels.
Emily McCollin
Marketing & Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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