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All reviews movie theater infinity tub close to the airport great hotel within walking distance parking garage breakfast buffet restaurants and shops lobby bar minute drive convenient location off the highway easy access the room was nice the blue ridge parkway definitely stay here again downtown area
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Reviewed 19 December 2016

Hotel is nice and was happy with my stay, but the price for a room is way more then it was worth. Pool was a nice size but I wished it had a lower side for small kids to swim in. It starts out at 3 1/2 feet and only goes up from there.

  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank joeya340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Guest Relations Manager at Hilton Asheville Biltmore Park, responded to this reviewResponded 20 December 2016

Dear joeya340,

Thank you for your review. We are happy you and your family enjoyed your stay at our Hilton in Biltmore Park. We hope you will choose to stay with us again for a future visit!

Sincerely,

Lauren McDevitt
Guest Relations & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2016 via mobile

The hotel is very convenient and impeccably maintained. The first person to greet us was Jim who is the bellman. He was so helpful to us the whole time even finding us a lime to take with our drinks as we left the hotel. He was a highlight. We stayed in room 624 a junior suite that was spacious and comfy. Next door is a great burger restaurant and we were also adjacent to a large movie theater.

Stayed: December 2016, travelled with friends
Thank Jill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Guest Relations Manager at Hilton Asheville Biltmore Park, responded to this reviewResponded 20 December 2016

Dear Jill R,

Thank you for your review! We are so glad that you had a great stay with us at our Hilton in Biltmore Park Town Square. We are happy you enjoyed our friendly & helpful staff members, our location, and our hotel property. We hope you will choose to stay with us again during a future visit to our mountains!

Sincerely,

Lauren McDevitt
Guest Relations & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2016

Staff are friendly and experienced. Quick to lend a hand, or to resolve any issues as quickly as possible. Good location for shopping, sightseeing and eating. Uber is available for trips to different locations if needed.

  • Stayed: December 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank dianneed2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Guest Relations Manager at Hilton Asheville Biltmore Park, responded to this reviewResponded 20 December 2016

Dear dianneed2016,

Thank you for your review! We are glad you enjoyed your stay at our Hilton during your trip to Asheville. We appreciate your compliments of our friendly and helpful team members, and our location in Biltmore Park. We hope you will stay with us again in the near future!

Sincerely,

Lauren McDevitt
Guest Relations & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2016

Nice accommodations. The hotel is conveniently located near the freeway and is surrounded by shops and restaurants. The rooms are spacious and clean. Staff was friendly. Breakfast is not included but very good for the price. There are other dining options within walking distance. There is valet parking but the parking garage is attached to the hotel so self parking is not burdensome.

  • Stayed: December 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Kimberly Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Guest Relations Manager at Hilton Asheville Biltmore Park, responded to this reviewResponded 15 December 2016

Dear Kimberly Z,

Thank you for your review! We are so glad you enjoyed your stay at our Hilton in Biltmore Park! Thank you for complimenting our spacious and clean guest rooms, friendly staff members, and Roux breakfast. We hope you will be returning to our hotel in the near future!

Sincerely,

Lauren McDevitt
Guest Relations & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2016 via mobile

Perfect place to relax your spirit.
The place is full of great people.
Very accommodating staff and friendly environment.
The nearby coffee shops, shopping center, and a lot more are just steps away.
I love the hotel ambience!
Of course, my very first time to be part of the HiltonHotel family through American and Visa cards.

Love to visit again in the future.

Thanks!

Stayed: October 2016, travelled solo
Thank Julius D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Guest Relations Manager at Hilton Asheville Biltmore Park, responded to this reviewResponded 13 December 2016

Dear Julius D,

Thank you for your review! We are so glad you enjoyed your stay at our Hilton in Biltmore Park! Thank you for your kind words about our team members, location, and hotel environment! We hope you will stay with us again in the near future!

Sincerely,

Lauren McDevitt
Guest Relations & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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