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53 - 58 of 760 reviews
Reviewed 3 June 2018 via mobile

The room was clean and comfortable. It is close to transport links to get you around San Francisco and although there is no breakfast, you can grab a coffee from reception before you head out. There are a lot of homeless people around this neighbourhood and I was nervous at first after reading previous reviews but they don't bother you and keep themselves to themselves. The doors of the hotel are locked after 11pm and I never felt unsafe. It is a good base for a reasonable price with good transport links.

Stayed: May 2018, travelled as a couple
Thank rachel_91b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles W, Front Office Manager at Good Hotel, responded to this reviewResponded 23 June 2018

Greetings rachel_91b,

Thank you for your positive 4-star review of Good Hotel. As you mention we are conveniently located near MUNI metro, BART, and many buses. Coffee and tea are available every morning and a mini coffee maker is also available in each room.

We hope that'll you choose Americania again on your next visit to San Francisco.

Warm Wishes,
Charles W

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Reviewed 31 May 2018 via mobile

In the Good Hotel it feels like homecoming. It’s my second stay here and the staff is super friendly. Ashley helped me out real good, she even got me shopping tips hollah! Best there is to stay, the rooms are neat and the parking is safe. All you need to make your stay in San Francisco amazing!

Stayed: May 2018, travelled solo
Thank CharlotteM3788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles W, Front Office Manager at Good Hotel, responded to this reviewResponded 2 June 2018

Greetings Charlotte M,

We truly appreciate your sincere, positive review of Good Hotel. Our friend front desk team is always willing to help our guests have a wonderful stay. We thrilled to hear that front desk host Ashley was able to help provide shopping tips.

On your next visit to San Francisco, we hope you're return home and join us.

Warm Regards,
Charles W
Front Office Manager

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Reviewed 30 May 2018

We stayed at the Good Hotel recently and on the whole had a good experience. The rooms were clean and comfortable and the staff pleasant and very helpful. There was a strange smell, but noticed the same smell in other buildings so came to the conclusion that this was the smell of San Francisco. The area was not as bad as some of the reviews suggest, there are worse places in Manchester! We saw homeless people but they did not bother us and we weren't afraid to go out after dark. We had a couple of problems - no ac so the rooms were very warm and the fans only worked with the lights. We had to open the windows and this let the noise from the streets in. I use ear plugs so was not disturbed, but my husband was. There is a little hand wash over the loo, which did not shut off and flooded the bathroom on our last night. I used the towels to mop it up and told the staff. Sorry - we forgot to hand our room key in when we left - do you want us to post them to you? The shower gel etc were a great touch and replenished daily. Not usual in a smaller hotel. Thanks for a great stay.

Room Tip: Our room was fine but a little too warm and noisy with the windows open. We were on the second floor.
  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Barbara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles W, Front Office Manager at Good Hotel, responded to this reviewResponded 2 June 2018

Greetings Barbara A,

Thank you for sharing your positive experience while at Good Hotel. Our team is happy to hear that your found our rooms clean and comfortable. Thank you for informing us of the bathroom inconvenience. We appreciate knowing about it so that we can fix it.

No need to ship the key card. It's your souvenir now. We hope to see you at Good Hotel in the near future.

Best Wishes,
Charles W
Front Office Manager

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Reviewed 29 May 2018

This place is 100% worth your money. My partner and I stayed here for one night and were very satisfied. The rooms are as described - clean, comfortable, modern and well-lit. There was nice shampoo, conditioner and lotion available as well. The hotel staff was extremely friendly and accommodating. There's also free coffee and tea available! The location was very close to Union Square and other major sites, and I didn't feel unsafe during my stay. Yes, there are people experiencing homelessness throughout the city, but they don't go out of their way to talk to or bother you.

Definitely recommend and would stay here again.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Alexa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles W, Front Office Manager at Good Hotel, responded to this reviewResponded 2 June 2018

Greetings Alexa P,

We are so happy to read your 5-star review of Good Hotel. Our friendly staff works hard so that you can relax and enjoy a carefree stay with us. Coffee and tea are available every morning and we're happy to hear you enjoyed it.

We hope you choose Good Hotel for your next trip to San Francisco.

Warm Wishes,
Charles W
Front Office Manager

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Reviewed 24 May 2018 via mobile

We stayed 14th-17th May. We arrived late about midnight and were checked in by a lovely lady. We had a room in the court area.

The rooms are basic and small. We asked for extra pillows, which were provided. The rooms were really cold and extra blankets would have been helpful.

We didn’t spend much time in our room, but it served a purpose. We both agree that the hotel is acceptable, but not exceptional. We would stay again.

The hotel is not close to the pier or other main places you would visit. Locally it is easy to jump on a bus or a tram and this was easy enough.

The area around the Good Hotel is very poor and there are lots of people who are homeless. However I am not sure that the hotel can address this social problem. We didn’t feel unsafe in our room.

Stayed: May 2018, travelled as a couple
Thank Jess2305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles W, Front Office Manager at Good Hotel, responded to this reviewResponded 26 May 2018

Hello Jess2305,

Thank you very much for your 4-star review of Good Hotel. We're sorry to hear that your room was cold. Each of our courtyard rooms have heating and cooling. Our front desk team are also happy to deliver additional blankets to your room if the heater did not warm you to your satisfaction.

Also thank you for recognizing our Night Auditor Andrea for her friendly service. We hope that you'll stay with us again. We are working hard to ensure our guests

Warm Regards,
Charles
Front Office Manager

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