Stayed here two years ago, and returned with my wife this month. Purely for the location bang on fisherman’s wharf and pier 39. Handy also for two cable car lines. Basic rooms, nice balcony and sea view, rather noisy at night and no air conditioning. Staff on reception varied from very pleasant and helpful to totally inept. Housekeeping was very poor, beds were made but no effort made to clear tea and coffee cups, tea bags, milk powder etc, or to replace them when used. This is not a cheap hotel, could and should do better.
- Room Service