Every aspect of our stay was delightful and perfect. The hotel was full and yet we were able to be given rooms that met our needs for proximity to elevator. The club lounge 100% met our unusual dietary requirements with grace and generosity. The Ritz is my new favorite hotel in SF. I visit SF often and have tried many hotel chains but this is my favorite by far. Well worth the money. We have stayed without the club lounge and that too was fantastic.