Stayed here for a week during a recent convention. In general, I found the hotel okay but not worthy of a five-star rating.
Good:
- location: sits atop Nob Hill. If you get a room in the tower, you'll have great views of the surrounding city. The hill also provides some isolation from the rest of the city so it's a little more quiet and relaxing.
Bad:
- location (yes this is also a bad thing): Nov hill is EXTREMELY steep so if you plan to walk around you'll have to account for the steep walk down to the touristy spots and then back up
- Arrived after midnight and no doorman or bellman in sight to help with any bags. Wound up having to struggle through the revolving door myself. Seems like they only staff the front door during the day?
- Generally feels very old. They have some antique decor in the lobby to intentionally give the hotel a classic look, but instead of a "classy old" feel, it just seems "old old".
- Room in the Tower section of the hotel is supposedly more renovated, but even then it felt like it was upgraded perhaps 10 years ago and is already seemed dated.