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“A new family Christmas tradition!” 5 of 5 bubbles
Review of The Donatello

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The Donatello
Ranked #40 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Santa Cruz, California
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“A new family Christmas tradition!”
5 of 5 bubbles Reviewed 2 February 2012

Every year at Christmas time my family tries to spend at least a weekend in San Francisco. The last two years we have stayed at the Donatello and it has become part of our family tradition. It is a combination of old world charm and modern conveniences. The location is ideal, within walking distance of charming restaurants, really rowdy bars and, of course, great shopping! We have a two-year old in the family now, and the accommodations were child friendly. We look forward to Christmas 2012!

Room Tip: Rooms next to the elevator tend to be bit noisy. However, they are larger so they accommodate the wh...
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  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mdemartini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (445)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Canberra
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 1 February 2012

This stay was at the end of our 3 and a half week holiday in the US, great way to finish our holiday. The Hotel staff were outstanding, extremely helpful in all areas. They made you feel welcome, which was lovely. Our room was on the 5th floor and faced the Marriott, we had no issues with noise. All facets of this stay were outstanding, I would recommend the Hotel to anyone staying in San Francisco. Very close to Union Square and Transport, not to mention walking distance to great shops, eating and entertainment. The distance to China Town and Fishermans Wharf was within easy walking distance.

I would definetly stay there again.

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank CanberraMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 29 January 2012

This hotel is between 3.5-4.0. The location is amazing - Union Square is great and close to everything. I got a room away from the street and could barely hear the street even with the window open. The hotel was very quiet too - I couldn't hear the neighbors at all, the occasional hallway noise was tolerable. The rooms are spacious, the bed is so comfortable. The fold out was so convienant and my friend said it was comfortable. The rooms had microwave, refridge and sink and dishes, etc. That was the best part. The hotel is nice, a bit dated and needs updating as well as a painting in all the rooms.
Be aware - the hotel is a timeshare so they will try to get you into a sales pitch. Just be prepared that this is not a Westin or JW Marriott - the staff is friendly but not...polished. Often they didn't have the directions or tips I was looking for, but Yelp was sufficient for my purposes. The parking is $30/night.
The restaurant is nice. The burger was so delicious, but the crab cakes were dry. The 15th floor has a club level with gym, sauna, free coffee, and outside deck with smoking area.

Room Tip: Ask for a room away from the street. Expect noise on Friday and Saturday in the late night - there i...
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  • Stayed January 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank dustyelisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiltshire
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 27 January 2012

Being one block down from Union Square is just fabulous. Cable cars, fabulous restaurants and Irish bars within easy walking distance, shopping at hand and good courteous staff too. Not to mention the room exceeded our expectations in San Fran. Large, with all the amenities (including fridge and sink) and aircon. We stayed here the last few days of our stay in the USA having done a lot of Arizona, Utah and California. We enjoyed The Donatello.

There was only one problem.... the fog. We didn't get a clear view of the Golden Gate Bridge in the 3 days we were there :(

  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank arad85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 26 January 2012

Sorry for late review but... We stayed at the Donatello in Sept/11. The location is great. Very close to Union Square, the Cable Cars,HOP-on buses and the Munni. An easy walk to some very good shopping and places to eat. We found all the staff very friendly and extremely helpful.
Room: very clean good King bed. We got a room near the top floor and did not hear much of the street noise . We will be staying again.

Room Tip: Get a room near the top
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank mlb58Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Donatello

Property: The Donatello
Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102-1228
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#25 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#29 Green Hotel in San Francisco
#54 Business Hotel in San Francisco
Price Range (Based on Average Rates): €€€
Hotel Class:3.5 star — The Donatello 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel. ... more   less 
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Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco

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