The hotel is decorated really cool, has a pool, great courtyard and a restaurant and parking, which is HUGE. The biggest problem is the location of the hotel. It's in the worst area of San Fran so if you want to go anywhere, prepare to have to get right back in your car and drive there. Really, it's that bad. Also, the construction that's going on in the same parking lot is extremely loud in the morning. They began at around 7am with a huge crane and banging noises. More
Booking.com
Taking safety measures
Booking.comTaking safety measures
Expedia.com
Everything was perfect with my stay at the hotel. Staff were super beyond friendly. Room was very clean. Best pillows I've ever used in a hotel. Great Thai restaurant right across the street. Parking was easy. No complaints at all.
Hello Dxay,
You are amazing! We will roll out the red carpet yet again for you when you return! Thank you again for staying with us.
Cheers,
Staff was very accommodating. Place is very hip and retro reminds me of Palm Dessert Vibe. Liked the courtyard gathering even though everyone is 6ft apart its still nice to people watch as the #SOSOMARKET #Indigovtg #Vintage was having an event in the Hotel. Everyone was mindful wearing mask & social distance. Thanks for a great weekend!
Hello pwillis,
Thank you so much for the kind words and from our team here we all send you some holiday love! Covid has change our lives and the way we do everything but its also important to find ways to life our lives while being as safe as possible. Glad you enjoyed the SOSOMARKET and perfectly safe for everyone. Hope to see you soon.
Happy Holidays,
This place is a legendary, clean, welcoming oasis in SF. During normal times, the restaurant and bar are bustling and the parties are beloved by locals. During these times of Covid, it was quiet and super extra clean w a staff that is always beyond cool, kind, and accommodating. Love this place!
Hello Brynn,
As always i just love love love seeing your smiling faces whenever you come to hotel. You are one of the many reasons i love my job. From the whole team and myself i'm sending you the biggest THANK YOU and all the love from us here at the hotel. Hope you had a wonderful holiday and i hope to see you when ever you make it back this way.
Cheers,
Thank you to the wonderful staff who made my time here memorable. As a frontline worker who has been staying in and out of hotel rooms while we work through this pandemic, the Phoenix Staff really made me feel like this is really home away from home. I truly appreciate their culture and the diversity of the staff. Saying goodbye to the staff each morning while I head into my shift and then coming back and having someone wave like they've been expecting you and glad you made it back safely... it definitely has made this unprecedented moment in our lives much more bearable.
Hello Jajos,
Firstly from our whole team here at the hotel we all say THANK YOU!!! Not only for the kind words but for the hard work you put in EVERYDAY , fighting the good fight and caring for all of us while putting your body on the line. It is because of your work as a front line worker that we are all a bit safer.
It is critically important to all of us here that we also do our part and that means providing a safe,clean comfortable place where you can rest your head before going back into the battle. It is our pleasure to be able to provide some comfort and care for you while you provide it for others.
This will always be your home away from home and again thank you for all that you do.
Happy Holidays,
Orlando Lee
Operations Manager
We love the Hotel Phoenix. It is so unique, includes a parking spot, has the best and warmest and most interesting staff of any hotel we visit in the City. Sadly, during this trip and very cold weather in SF, our room heater did not heat our room. In defense of the Phoenix, we didn't report it since they are following strict Covid guidelines. We told an employee the morning we left. The Phoenix is our go-to hotel in SF.
Hello Freegirl,
We just love when you guys are here at the hotel, i could spend all day chatting with you cool cats! I do apologize about the heater and just know that if there is anything you need please let myself or the team know and we will always make it happen. Can't wait to laugh with you again!
Cheers,
