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All reviews union square great location apple store club room top floor floor to ceiling windows bay view coit tower fitness center central location cable car valet parking around the corner few blocks fisherman's wharf public transportation street noise
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Reviewed 22 June 2022

The Grand Hyatt San Francisco is a great place to stay. Hotel staff is great and went out of their way to make us feel welcome. The area has lots to see and do. Room was very clean and comfortable. Pier 39 was a great place to eat also.

Date of stay: June 2022
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Review collected in partnership with Hyatt Hotels
Thank dbrian1951
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 30 June 2022

Thank you for your positive feedback! We truly value you and look forward to welcoming you back soon!

Grand Hyatt San Francisco Management

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Reviewed 21 June 2022

My room was somewhat noisy (the air conditioning had developed some kind of vibration and I could here the metro line). There is no light in the main part of the room that can be switched from the wall - only individual lamps with switches on them, that's inconvenient. Price of breakfast and prices at the bar are on the high side.

Date of stay: June 2022
  • Trip type: Travelled on business
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Review collected in partnership with Hyatt Hotels
Thank jf06fr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 30 June 2022

Thank you for your review and letting us know about the AC unit and light switch. We are sorry that they were not working properly. We will certainly have our Engineering team take a look at them. Please contact our Manager on Duty at 415-535-2624 for any issues that we can address during your stay.

Grand Hyatt San Francisco Management

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Reviewed 20 June 2022

We stayed in the Grand Hyatt from the 1st June 22 to the 5th June 22. The hotel was well layed out, the rooms comfy and cosy, we had a great view of union square from the 27th floor along with the rest of the city. The hotel is located well and everything was fairly easy to walk to (we like walking a lot) Hotel staff were quiet but did seem to be quite busy, bar staff were more chatty and friendly to talk to, spent most evenings in the bar having snacks and drinks. Its expensive but to be honest we found USA very expensive this time round anyway. Would certainly stay here again.

Date of stay: June 2022
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Thank Simon F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 30 June 2022

Thank you for your positive feedback! We truly value you and look forward to welcoming you back soon!

Grand Hyatt San Francisco Management

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Reviewed 20 June 2022

Checked in on a windy day in June. The first room had constant loud noises (must have been from the elevators). We switched rooms after dinner—no help offered from bell staff—and were given a “quite room near the corner of the building, slightly larger. The second room on the 7th floor had a creaking sound coming from an interior wall near the door repeating about every 15 seconds, and the floor inside the door had continuous vibrations. Overall the feeling was one of imminent structural failure. Checked out immediately and went to the Hyatt Regency (where the walls didn’t creak and the floor didn’t move). To top it off, they tried to charge us for a nights stay and I had to call the general manager to have the bill removed…

Date of stay: June 2022
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Review collected in partnership with Hyatt Hotels
Thank paulT7704EE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 30 June 2022

Thank you for staying with us. Please accept my sincerest apologies for your stay not exceeding your expectations. Your comfort and tranquility is of the utmost importance to us. We will work hard to ensure that your next stay with us is more memorable. Please contact the Executive Office on a future visit to San Francisco. We look forward to serving you again in the near future.

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Reviewed 13 June 2022

I was in town for one of the largest SF conferences and I could not have been happier with selecting the Grand Hyatt. The hotel is very clean and the staff is engaging and helpful. The hotel is also in great location. close to everything. I highly recommend you stay here when you are in SF for business or pleasure.

Date of stay: June 2022
  • Trip type: Travelled on business
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    • Rooms
    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank jm12022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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