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Reviewed 12 August 2018

very bad location, very deceptive hotel. friendly staff but no sense of service. very noisy you hear everything thatvis going on in corridor and in room next door. no restaurant, very bad breakfast. too expensive for what it is. just a repainted freshened up old run down hotel.

  • Stayed: August 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank greg109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron R, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded 5 weeks ago

Hello Greg109,

First I would like to thank you for taking the time to provide feedback regarding your recent stay with us at Hotel Carlton. I am disappointed to hear you did not enjoy your stay with us regarding our location. We are located in a historical neighborhood of Lower Nob hill which is mostly residential, however we are a few blocks from the less favorable Tenderloin neighborhood. Our neighborhood is full of great restaurants and shops and is a centrally located to most of San Francisco attractions. We hope you will give our neighborhood a second chance next time you find yourself in San Francisco.

All the best,

Wendy

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Reviewed 11 August 2018

I had a very good stay here as it was centrally located, clean and spacious. Nothing too fancy or amazing about the room but it was not lacking either. Coffee maker, iron and ironing board, etc. A little pricey but heck, it is SF.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Kai H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2018 via mobile

Stayed at the Carlton prior to a Cosmos tour & while it is situated centrally, its close to a not too desirable area. Be careful if you wander a few blocks away & especially at night because of the homeless. Walls are pretty thin so maybe wear earplugs to get a better sleep. Staff are awesome, very friendly & helpful, especially Chris. Happy half hour every night at 5.30 with free wine is great!

Stayed: July 2018, travelled as a couple
2  Thank Craig G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2018 via mobile

Great Hotel, super staff who was extremely helpful on where to visit and where not to go in San Francisco. The rooms were clean spacious and perfectly adequate for all needs. The breakfast was they only poor parts of our stay.

Stayed: August 2018, travelled as a couple
Thank Darren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2018

Hotel Carlton may not be in the greatest part of SF but it is safe, the front staff are some of the best I've seen and the quality of the beds is excellent. Easy to get to the GG Bridge, Fishermans Wharf and a 10 min walk to Union Square.

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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