Unacceptable living conditions for guests. Mold, Bugs and Dirt do not make for a pleasant stay in any hotel. The room in general was in poor condition and daily cleaning consisted on replacing towels, sheets and vacuuming room - bathroom never cleaned properly. Pictures are worth a thousand words.
- Official Description (provided by the hotel):
- The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco. Our 236 rooms offer large picture windows, plush Frette bedding, mini bars, flat-panel TVs, and a variety of on-demand programming. Jasper's Corner Tap and Kitchen, located in the hotel, is open all day for a casual drink or bite to eat. Work off dinner at our fully equipped on-site fitness center featuring Precor equipment. Our hotel's focus on guest comfort and our outstanding location will ensure your stay in San Francisco will be exactly what you had in mind. ... more less
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- Also Known As:
- Kimpton San Francisco
- Serrano Hotel San Francisco