The hotel is a-OK. That said, service is a nightmare, especially at reception. At check-in, I was told that they accepted CC only, but I wanted to pay in cash. After 10 min arguing, they accepted cash and interestingly took a cash bag from below the counter. During my stay, small things were taken from the room, like coins and gifts I got from an event. I got VERY careful with my belongings. The hotel first 3 floors are part of a community housing program, this is not clear anywhere - therefore safety is zero at the property. To crown this awful experience, they wanted to charge extra when I left, although there were no proof and that at check-in I was said I paid in full. This time, the lady clerk was aggressive, xenophobic ("no one travels to san francisco without credit cards") and I felt harassed. Interesting enough, as I kept calm and asked her if we needed to call the authorities to solve that, she told me to leave, but refused to give me my invoice (although again, I had paid almost 1600 USD at check in). What a trashy, shady, dangerous place. Will never set foot there again, and I strongly recommend that so do you.