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Reviewed 22 April 2022

The hotel has been renovated. Rooms are comfortable. Location is great -- walking distance to almost all attractions. Lobby area is very nice with good lighting and comfortable working stations. Hotel was not fully operational as of April 19th but it looks like they are "almost there"

Date of stay: April 2022
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Review collected in partnership with Hyatt Hotels
1  Thank 413nirk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Flora M, Guest Services / Front Office at Hyatt Regency San Francisco Downtown SOMA, responded to this reviewResponded 6 May 2022

Hi 413nirk,

Thank you for recommending Hyatt Regency San Francisco Downtown SOMA to future guests. It is great to know that our team had left a positive impression. We look forward to welcome you back in near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2022

Loved my stay at this Hyatt location. It was convenient to several places and the staff were very helpful and kind. The rooms are updated and was very comfortable. I plan to return on my next business trip.

Date of stay: April 2022
  • Trip type: Travelled on business
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Review collected in partnership with Hyatt Hotels
Thank Leticia L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Flora M, Guest Services / Front Office at Hyatt Regency San Francisco Downtown SOMA, responded to this reviewResponded 5 May 2022

Hi Leticia,

Thank you for selecting Hyatt Regency San Francisco Downtown SOMA as your hotel of choice. It is our pleasure to have you as our guest and it is appreciated to know that we are meeting your expectations. Thank you very much for your kind compliments. We can't wait to welcome you back!

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Reviewed 16 April 2022

Great rooms and views of the city. The staff was very friendly. Centrally located with premier walk ability. Strong and stable Wifi access. I will likely return for future work related trips to San Francisco.

Date of stay: April 2022
  • Trip type: Travelled on business
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Review collected in partnership with Hyatt Hotels
Thank lsmith322
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Flora M, Guest Services / Front Office at Hyatt Regency San Francisco Downtown SOMA, responded to this reviewResponded 18 April 2022

Hi Ismith322,

Thank you for recommending Hyatt Regency SF Downtown SOMA to future guests. It is great to know that our team left a great impression. We look forward to your return in the near future.

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Reviewed 15 April 2022

If you are looking for a crash pad with little or no services, maybe airbnb could be a better alternative. Hotel seems to be remodeled from a previous property. Rooms are available but other services are not. There is a pick up service for take out food if you order in advance but not recommended. Plenty of other services available close by the hotel though.

Date of stay: April 2022
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Review collected in partnership with Hyatt Hotels
Thank MEG6937
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Flora M, Guest Services / Front Office at Hyatt Regency San Francisco Downtown SOMA, responded to this reviewResponded 18 April 2022

Hi Meg6937,

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the services that need updating.

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Reviewed 14 April 2022

Hyatt needed a refreshed hotel in San Francisco and the mark was hit with the opening of Hyatt SOMA. Well appointed rooms, great location and helpful/friendly staff. I will be using this hotel again for future visits. Thank you!

Date of stay: April 2022
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Review collected in partnership with Hyatt Hotels
1  Thank benson650
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Flora M, Guest Services / Front Office at Hyatt Regency San Francisco Downtown SOMA, responded to this reviewResponded 18 April 2022

Hi Benson,

Thank you for sharing your experience with us on TripAdvisor.
We are truly heartened by your very kind review, and our team members would be most happy to know that they had made a difference to your experience in SF.
We look forward to serving you again in the near future.

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