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Reviewed 3 October 2017

Some friends and I stayed here for two nights after driving up the coast from Los Angeles. The hotel itself is very nice with a very vibrant bar. The staff is amazing and has great suggestions and are very helpful. The problem is that in the downtown area of San Francisco it is rather dirty with a lot of homeless people. If you are going to stay here I would recommend the following:

1. Ask for a room on the highest floor possible. We were on the sixth floor and had no view.

2. Do not use the valet parking service as it is about $60 right next to the hotel is a self park for $20. The valet even told us where it was.

3. Have the concierge recommend the bike tour company to used bicycle across the Golden gate Bridge. You get a discount card and it is a lot of fun. You then take the ferry back to San Francisco.

4. Do not rely on the courtesy car service. It seemed to me that they only had one vehicle and it was always in use. It was far easier to use Uber or yelp.

5. As I mentioned above make sure you have a drink in the bar as it is a very lively place to socialize.

Room Tip: Ask for a high floor
  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Will5804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

Stayed at this hotel for one night and received excellent service at check in, restaurant, bell boy and room service.
Great room and on an early check in. Staff could not have been more helpful. Pricey but worth the cost.

Stayed: September 2017, travelled on business
1  Thank Robo_run
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017

Great location, great service, great food! The rooms are spacious. And we were on the 10th floor so the views were spectacular! The service was personalized and attentive. We had room service for breakfast and I must say: order the lemon ricotta pancakes! Delicious! We also attended a wedding at this hotel and the food was excellent! The balcony off the reception area was great for picture taking.

Room Tip: Choose the top floors for great views of this lovely city!
  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank SFtraveler676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017

Great Hotel well worth the price would go back again.
Dinner in the hotel was excellent with wonderful staff & outstanding food. We really value Four Season hotel generally but San Fran is one of the best.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank 708susies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2017

The hotel is great, perfect location to go and walk around the city.
Room service, valet parking and the cleaning ladies where more than excellent.
We had a little inconvenient when the hotel decided to change locks during our stay with out telling us, they have text message to welcome you that they didn't use to give us a notice about the improvements. Not even a note was sent to our room, we got there in a hurry at the time they were working and the manager ask us to wait 10 min, we couldn't agree with him and got into our room to continue with our schedule, of course there was a mess that we have to ignore.
When we got back we have to upgrade keys as part of the improvement. Not complaining about the upgrades, but I was very upset that this great place didn't check with us previously on doing the work.
Other than that this is a fantastic hotel with a good costumer service.

  • Stayed: September 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Evanjelina907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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