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Reviews (1,187)
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Reviewed 20 February 2018

The hotel was very 'fancy' feeling. Nice big lobby with back patio that had a fire place and music. Never once noticed anything seeming dirty. We were worried that we wouldn't be able to check in so early but the front desk was kind and welcoming and let us have an early and hassle/stress free check in experience. And after that day, the front desk still was always friendly. They welcomed you in and out of the hotel and made nice but short and friendly conversation while we were in the market located next to the front desk. The other employees (parking, bagging, housekeeping) all seemed kind and professional! Nothing to complain about housekeeping, but nothing too, too great either. We never had noise complaints or loud banging doors. We had such a wonderful time in the hotel and in San Francisco. I wish we never had to leave!

Room Tip: No 'good views' as far as ocean goes. But you get to look down on the always busy city streets which was pretty cool!
  • Stayed: February 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank weezy567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this reviewResponded 21 February 2018

Dear weezy56,

Thank you for choosing the Courtyard San Francisco Downtown for your accommodation and for sharing your review. We are glad to read you had a wonderful stay with us and enjoyed the service provided by our friendly staff and that you found our location convenient for your needs. On behalf of everyone here, we invite you to stay with us again the next time you visit San Francisco.

Best regards,
Amy Arbuckle
General Manager

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Reviewed 12 February 2018

The Courtyard is conveniently located in the business district and a 10mins walk to At&T ball park. Stayed and work onsite for 23 days on business trip, staff was always pleasant and helpful when needed. Front desk was very efficient when ever needed assistance.
Hotel is going through renovations, i was fortunately to stayed in a renovated room, which was very comfortable. Lots of lights in the room, bathroom area very spacious, good water flow from the shower. Hotel lobby area is very nice, lots of chairs, tables to sit and work. Hotel was very busy during my stay, i'm assuming mostly business meetings. Overall will definitely recommend this hotel for your busniness needs and pleasure if you in the area.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Service
Thank BMW2013F10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this reviewResponded 13 February 2018

Dear BMW2013F10,

On behalf of our team at Courtyard San Francisco Downtown, thanks for the excellent review! We are delighted to know our location was ideal for your needs and that our service and accommodations were above and beyond your expectations. I will be sure to share your kind comments with my staff, especially with the Front Desk team. We look forward to having you as our guest again in the near future.

Best regards,
Amy Arbuckle
General Manager

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Reviewed 10 February 2018

The hotel felt great. It was clean and well designed. I loved my room and it was very comfortable/quiet. I don't really have a single complaint but the location was amazing. Loved my stay here. Would definitely stay here again if in town on business.

  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Phil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this reviewResponded 10 February 2018

Dear PhilipCha,

Thank you for sharing your wonderful review of Courtyard San Francisco Downtown. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We cannot wait to host you again in the future.

Best regards,
Amy Arbuckle
General Manager

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Reviewed 8 February 2018 via mobile

Stayed in the hotel for 6 nights. No frills business hotel located downtown but slightly away from the financial center. Price was outstanding so I was willing to trade convenience for savings.

Would come back in the future.

Stayed: January 2018
Thank SuitNflipflops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this reviewResponded 8 February 2018

Dear SuitNflipflops,

Thank you for taking the time to review our hotel. It’s a pleasure knowing you loved or spotless property and our affordable rates. We can’t wait to host you again at Courtyard San Francisco Downtown.

Best regards,
Amy Arbuckle
General Manager

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Reviewed 4 February 2018 via mobile

Third stay at this hotel since 2016. Conveniently located in the business district. Love the accessibility. Compared to the last two times, the rooms now have a new look . Staff are helpful and there is a Starbucks at the lobby too.

Stayed: February 2018, travelled on business
Thank sheshgiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this reviewResponded 5 February 2018

Dear sheshgiri,

Thank you for returning to the Courtyard San Francisco Downtown. We are glad to know our location worked well for you and that you had a pleasant time with us. It was a pleasure having you as our guest again, and we look forward to seeing you again on your future trip.

Best regards,
Amy Arbuckle
General Manager

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