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All reviews homeless people heated towel rack lounge room civic center rooftop bar work space never felt unsafe free coffee market street tenderloin hotel experience bart station small room i highly recommend this hotel the heart of the city convenient location definitely stay here again
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Reviewed 20 June 2022

It might not be for everyone, but if you want great staff, good location and an aesthetically interesting - some might say challenging - but definitely not boring room at the right price point give the Yotel SF a try.

Date of stay: June 2022
    • Value
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Review collected in partnership with this hotel
Thank psg88788
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alex Wink, Owner at YOTEL San Francisco, responded to this reviewResponded 5 July 2022

Hi psg88788,

Agreed, boring is the also last thing we aim to be here at YOTEL. It is so amazing to hear you enjoyed your stay, and we would love to welcome you back again soon to any of our worldwide locations.

Cheers,

Alex Wink
Director of Mission Control
YOTEL San Francisco

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Reviewed 17 June 2022

Overall great hotel in a central area, though there are a lot of homeless in the area.
the staff was great and the fact that the hotel is new is great from an amenities perspective - everything was new and the co working space was great too.
It's right above where a bunch of homeless meet every night, so I imagine if I was a sole female traveler I wouldn't have felt as safe.

Date of stay: June 2022
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 953ron
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alex Wink, Guest Services / Front Office at YOTEL San Francisco, responded to this reviewResponded 1 July 2022

Hi Ron,

We're very happy to hear you were a fan of the Yotel concept. The added value of our amenities and coworking/corelaxing areas is definitely one of the best things that helps us stand ot from the pack. We are right in the heart of the city, which can sometimes be a little but jarring, but we are hopeful that Market St. wil continue to improve and develop over time.

Thanks, and see YO again soon.

Cheers,

Alex Wink
Director of Mission Control
YOTEL San Francisco

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Reviewed 12 June 2022 via mobile

This hotel met expectations. An affordable accommodation in the core of SF, and accessible to numerous modes of public transportation.

There’s a lot of other reviews here complaining about the presence of homelessness near the hotel - if you did your research you knew this to be a factor before you booked. The hotel did everything in its power to make guests feel safe. Locked entrance and security on patrol at all times. What goes on a half block away is out of the Hotel’s control, and I don’t believe this to be a fair criticism of them. I’ll add that although there are lots of homeless folks around on the walk to/from the hotel, we weren’t once bothered by anybody.

As for the room, again, you have to laugh about the complaints here about the room size. You’ve done a poor job of researching if you’re coming here to complain about that. It was a small room, as expected, with limited amenities, which was fine for us, as we just needed a safe place to rest our heads each night. If you’re a traveller wishing for a big room and a place to spend time in, this is probably not the place for you.

Check in and check out process was smooth. Shout to Michael who was excellent and responsive to us our entire stay.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank hellotravel10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alex Wink, Owner at YOTEL San Francisco, responded to this reviewResponded 5 July 2022

Hi hellotravel10,

This review makes us smile. Thank you for supporting YOTEL with your nice comments. Our smart design, space efficient rooms are definitely one of our signature features, and I'm happy that they were so well-aligned with your expectations. It would be our pleasure to welcome you back any time.

Happy Travels,

Alex Wink
Director of Mission Control
YOTEL San Francisco

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Reviewed 11 June 2022

Nice hotel for a solo traveller. Very friendly staff who are willing to help you with everything. Been to the Yotel before, twice in New York and it was great as well. Loved the free coffee/hot chocolate in the lounge room as well. Public transit stops in front of the door.

Date of stay: June 2022
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Review collected in partnership with this hotel
Thank Kjeld90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alex Wink, Owner at YOTEL San Francisco, responded to this reviewResponded 5 July 2022

Hey Kjeld,

Thank you for your review. Helpful staff, smart rooms, and free coffee: what's not to like about Yotel, right? We appreciate your continued support. Guests are at the heart of all that we do.

Warm Regards,

Alex Wink
Director of Mission Control
YOTEL San Francisco

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Reviewed 25 May 2022

They acted very politely to me. They helped me when I was in trouble about print out by paper. The location was very good because the civic center st was very close to the hotel. I came here easily from the airport by train.

Date of stay: May 2022
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with this hotel
Thank Adventure61112544960
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alex Wink, Owner at YOTEL San Francisco, responded to this reviewResponded 5 July 2022

Hi Adventure,

Thank you for reviewing us! Our location is super convenient to all tourist activities, with multiple public transit options directly outside our front door.

Happy Travels,

Alex Wink
Director of Mission Control
YOTEL San Francisco

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