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“Christmas 2011 in Guam”

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Holiday Resort & Spa Guam
Ranked #14 of 20 Hotels in Tumon
Reviewed 31 December 2011

Stayed almost a week here; never stayed at any other hotels there so nothing to compare against save for worldly travel elsewhere. Room view was nice; balcony included but no chairs save for the one in your room; wired internet at 10.00; wireless available in the lobby but you have to get a password each day from the front desk; with the exception of one day, ended up having to get a second/third as the others did not work; two computers available in lobby but one has to pay for 30 minutes of use; housekeeping good; ate at the California Kitchen and Korean restaurant; both had excellent service and food. Parking is an issue; two underground garages but well over half the spots are reserved; outside spots are limited and full at night; always managed to find a spot but half expected to wake up the next morning to find car gone. Location is excellent and withing walking distance to downtown/shopping. Breakfast was pricey at $13.00; would try another place if ever returned to Guam again. Balcony/bed/constantly shook during the night; no explanation.

  • Stayed: December 2011, travelled solo
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Thank Ronald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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114 - 118 of 601 reviews

Reviewed 24 December 2011

I moved to this hotel after having the most horrible and disgusting experience elsewhere. This place exceeded my expectations. It was quite beautiful. The room was spacious and had a fabulous view. California Pizza Kitchen is right off of the lower lobby. Their is a beautiful spa on the 5th floor. The only complaint I had was that i could not receive wi-fi services except in the CPK. Would definitely come here again.

Room Tip: Spend the extra 10 dollars for the suite...it was definitely a bargain
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  • Stayed: December 2011, travelled with friends
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1  Thank ASL1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2011

This hotel is not the fanciest and doesn't have super great rooms, but the do have an ocean view and GREAT service. My husband and I were originally in a room right by the elevators and we complained and they moved us without question to a better room with a better view.

  • Stayed: December 2011
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Thank Mnocera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2011

I liked the central location of this hotel. The service was uninformative. Nobody knew nothing! How can I get on Wifi? Dont know. Can I check into continental before 10:00pm if I have a early morning flight? Don't know. Can I use a frequent flier card on this rental. no!
Wifi was really bad! I tried for 2 days and only read 2 emails it was that bad. Compared to the Hilton. This was really a bummer!

But, the view on the west side was magnificent! I can just drink a cold pack staring at the ocean.
Mexican restaurant Margaritas and Byan Thai was delicious!
Stay here if it's under $80.

Room Tip: Be polite and ask for a high floor.
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  • Stayed: October 2011, travelled on business
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1  Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2011

I booked this hotel primarily because of its price. At $100/night, what else could you ask for, right? It also included airport transfers which was a plus.

Upon arrival, staff was very friendly even though it was around 4 in the morning. They didn't give us our room though until 6 am which was a quite a long wait. They also charged us additional $50 so that we can check-in at 6am. I think this was quite a rip-off since we checked-out at 4am 2 days after.

Anyway, they gave us free breakfast for that day so that's fine. We weren't able to eat since we overslept. Haha!

The hotel was old. It needs major renovations already. The room had a bad smell. I couldn't figure it out but you get used to it anyway.

The beach was beautiful. The hotel wasn't beachfront but you only need to walk a few meters to get to the beach. We didn't get the chance to swim since we only had 1 and a half days to explore the island. So we opted to go to the shops instead of swim.

Leading me to the best part of the hotel - the trolley stop!!! It was right in front of the hotel. It was perfect since the trolley took us to all the shops!

Overall, if you would just sleep in the hotel, book here. But if you want to hang out in your room, this is not the best place to do it.

  • Stayed: November 2010, travelled with family
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4  Thank jcd17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Resort & Spa Guam

Address: 881 Pale San Vitores Rd, Tumon, Guam 96913-4014, Mariana Islands (Formerly Holiday Resort Guam)
Region: Mariana Islands > Guam > Tumon
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Tumon
#12 On the Beach Hotel in Tumon
Price Range: €74 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Resort & Spa Guam 3.5*
Number of rooms: 252
Official Description (provided by the hotel):
The Holiday Resort Guam is ideally located in Guam's favorite tourist spot! Our great central location puts you in reach of entertainment, activities, luxury and budget shopping, and a variety of restaurants located north and south of Tumon. Enjoy the view of local canoes nestled in the park during your quick minute stroll to the white sands of Matapang Beach and the panoramic ocean views or dip into the peaceful lagoon and snorkel among the abundant marine life in the Tumon Bay sanctuary. Come and enjoy all there is in and around Holiday Resort Guam, the best Resort in Guam! ... more   less 
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Also Known As:
Holiday Resort Guam Hotel Tumon
Holiday Hotel Guam
Holiday Hotel Tumon
Holiday Resort & Spa Guam Tumon

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