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Reviewed 8 December 2016

This was my and my husband's first time at Lumeria (we visited during our honeymoon for two nights) and we enjoyed the entire experience. From the friendly and professional staff, to the rooms with their comfortable beds and well thought-out outdoor seating areas, it was truly a memorable trip. I took advantage of a yoga class while we were there, and I would certainly do so again. If I had any minor criticism, it's that the pebble floor in the shower took some time to get used to and wasn't quite what my feet were expecting, but come on - if that's the only thing I can find to complain about, it's pretty minor. We are already trying to figure out when we can return - though we'll likely stay for more than two days next time.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank WanderlustAP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas D, Manager at Lumeria Maui Educational Retreat, responded to this reviewResponded 10 December 2016

Dear WanderlustAP,

Thank you for choposing to stay with us at Lumeria and sharing your positive review.

We are so pleased we could take great care of you for another memorable experience. Its always special to welcome back repreat guests of the property and receive the same great feedback.

It was a pleasure having you sytay with us & we look forward to welcoming you back to the property for your next stay.

With aloha,

Douglas & team

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Reviewed 6 December 2016

Lumeria is an absolutely gorgeous facility, but sadly with not very well trained staff. At these prices, one would expect that. It's really a shame, because it is a great asset to have this facility in Upcountry Maui. Hope they get it together so they stay in business. We were on a anniversary "stay-cation" and expected a bit more from our stay for $500 for just one night.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank pechmom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas D, Manager at Lumeria Maui Educational Retreat, responded to this reviewResponded 10 December 2016

Dear pechmom,

Thank you very much for sharing your feedback with us.

We do apologize if you felt our guest services were not to the level of expectations need to make your stay an excellent one. We greatly apprecatie you taking the time on your staycation to spend with us at Lumeria and would like to learn more about the areas in which we could improve.

We look forward to hearing back form you and following up as to how make your time at Lumeria a special one.

Please ask for me directly,
reservations@lumeriamaui.com

Sincerely,

Douglas & team

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Reviewed 6 December 2016

Outstanding property with top notch service. We also attended a special event and dinner during our stay. The performer and the food were fantastic! The free breakfast is a huge perk with quality food.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank timothyg370
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas D, Manager at Lumeria Maui Educational Retreat, responded to this reviewResponded 10 December 2016

Dear timothyg370,

Thank you staying with us at Lumeria and sharing your feedback with us.

We greatly appreciate you taking the time to share your experience and the team is delighted you thoroughly enjoyed! Our collaborations with local & off-island performers has been a great offering and we are so pleased you had the opportunity to experience one of our Wooden Crate Cabarets! Our breakfast offering is always imporoving and we are delighted you enjoyed it.

We look forward to welcoming you back in the future.

Sincerely,

Douglas

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Reviewed 5 December 2016

My room was small and noisy, no early check in or out possible, not even 1/2 hour. multiple requests for hot water for tea in meeting room were not met. Meeting room a sweat box, even in winter, we had to move outside. Good thing it wasn't raining. Staff friendly in a new-age, spacy way, ie, smiling but not listening or wanting to help. Food was good but very limited selection. No snacks or sweets available between meal times. We were scolded for being 1/2 hour late for lunch when our meetings ran long. On the plus side, gardens and grounds are lovely. Bed was comfortable. One staff member was truly freindly but I didn't get his name. I have had the same experience here before and would not stay here unless I had to for these meetings.

Date of stay: December 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jan E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas D, Manager at Lumeria Maui Educational Retreat, responded to this reviewResponded 10 December 2016

Dear Jan,

Thank you for sharing your feedback with us. We do greatly appreciate your concerns as we look to further improve the experience going forward.

We do apologize that your experience was not what Lumeria's prides itself on in terms of comfort and productive space for your meetings.

We have taken your feedback seriously and would like to be in contact directly as we'd like to host your group back at Lumeria with success.

Please ask for me directly. Wishing you the best & warmest regards,
reservations@lumeriamaui.com

Douglas & team

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Reviewed 4 December 2016

where can I start? So many good thinks about this special place. the vibe of an old plantation house is there, but with all the comfort you can dream of. the rooms are spacious, full of windows and natural light. wonderful beds and a great bathroom.

the property gardens are lush, there is a magical pebble labyrinth, the pool has just the right size and location. hammocks under the trees invite you to a lazy reading or napping afternoon.

the food is something to write home about: healthy, fresh, substantial. Delicious.

there is a hot jacuzzi outside where you can warm your body while you stargaze, and I had a wonderful massage.

the staff is very friendly and efficient, and the property is secluded, but it's only a 10 min drive from Paia, a charming village with beaches, restaurants and boutiques.

It was a perfect stay at Lumeria and I cannot wait to go back.

Date of stay: May 2016
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank t_southbound
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas D, Manager at Lumeria Maui Educational Retreat, responded to this reviewResponded 10 December 2016

Dear t_southbound,

Thank you taking the time to share your experience and for staying with us at Lumeria.

We have such a special group of travelers who really 'get' the Lumeria experience and we were honored to host you during your stay. Our facilities are designed to support what we feel is an experience unique to Maui and allows our guests to fully immerse in our class programming, dining and well-being. Whilst we are certainly not a beach-front resort, nor an actual hotel, we certainly accommodate guests who make a choice to experience an education platform with truly unique comforts.

We look forward to welcoming you back to Lumeria for another special trip.

With Aloha,

Douglas & team



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