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Sheraton Maui Resort & Spa
Ranked #20 of 32 Hotels in Lahaina
GreenLeadersBronze level
Reviewed 15 October 2017 via mobile

It was our second time staying at the Sheraton Maui, we love the location, the amenities are great for kids.
I highly recommend to upgrade the room to the building number 6, the views are outstanding and you get to use the lounge for breakfast and happy hour.
Shauna at the front desk was amazing helping us to choosing the right room, she is definitely one of the reasons why we came back.

Stayed: October 2017, travelled with family
Thank AndreLazarte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 - 78 of 4,517 reviews

Reviewed 14 October 2017 via mobile

My friend and I stayed for 8 days. After a 17 hour travel day we were lucky enough to be checked in by Noah! Noah is excellent! We were able to get an upgrade to an ocean front room. Rooms were nice and clean. The beds and pillows are super comfy. Our room had a hairdryer, safe and iron board and iron. Restaurants are fine. Drinks are a little watered down. Make sure you check out the different happy hours at the various bars and restaurants on site. The beach was nice BUT the hotel charges you 30-45 dollars a day to rent a cabana and/or a chair. We stayed between the beach and the pool on chairs without rental fees. There is a nice beach walk to Whalers Village. The Cliff Dive Ceremony was nice. Also, be sure to visit Maui Wine and The Lavendar Farm!

Stayed: October 2017, travelled with friends
Thank Sue066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017

Called when missed connecting flight and hotel said no worries, you'll not have to pay for that night but when I checked out they charged me for 4 days of valet that i didn't use and charged me for the day i was not here.

They credited $50; better than nothing.

  • Stayed: October 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Colin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this reviewResponded 16 October 2017

Aloha Colin G,

Thank you for taking the time to share your feedback. We are so sorry to hear about the inconveniences you experienced with your stay. We will be sharing your feedback with our management team and following up on these issues. We hope to have the opportunity to welcome you back again in the future and provide a five star stay.

Warmest Aloha,
Guest Experience Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

This hotel is amazing, from valet parking to friendly staff. The rooms are comfortable and quiet, the best part for this hotel is the sunset and pool area. average nigh is $300.00 a night. This hotel is fabulous for family or couples.

Room Tip: ocean view
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  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank lalocadr19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017

The hotel is located in a great location on the beach and walking distance to Whalers village and a short drive to Lahaina. We stayed on the top of black rock with fantastic vies of the ocean and resort and the room was spacious and clean. The hotel service was good and offered many places to eat. Breakfast buffet was good and the pool was clean and HUGE. We will be back to this hotel for sure.

Room Tip: If you can get a room on the hillside on black rock its easy for parking and almost all the rooms ha...
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
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1  Thank cmickelsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Lahaina
#7 Luxury Hotel in Lahaina
#9 Top resorts Hotel in Lahaina
#13 Spa Hotel in Lahaina
#17 Family Hotel in Lahaina
#18 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
Price Range: €337 - €610 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Number of rooms: 508
Official Description (provided by the hotel):
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 
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Also Known As:
Sheraton Maui Resort And Spa
Sheraton Maui Hotel Lahaina
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina

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