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All reviews beach tower whalers village adult pool black swan ocean view self parking heavenly bed pink flamingos breakfast buffet our honeymoon hula grill spg points koi fish abc store an umbrella free shuttle daily resort fee
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Reviewed 13 January 2016 via mobile

The resort is beautiful and clean and fun, of course. The pools are wonderful. But the customer service is exceptional. Ask for Ty at pool services. He is so friendly and welcoming and made the stay even better! Great people make up a great company.

Stayed: January 2016, travelled solo
Thank Debs H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2016

We were there for New Year's Eve week. Everyone was very friendly and very helpful. We had a great view of the ocean and the pool (room 957) and our room was very nice and clean. If you want to be in the sun at the pool, the best place place to be is right next to cabana 5 at the adult pool. The beach was awesome and the burgers from Relish were great!! They also have a shuttle to Lahaina, where there are restaurants, bars, market place, it was very convenient.

Room Tip: Room 957 is right across from the elevator with was perfect because the adult pool was across & straight up steps.
  • Stayed: January 2016, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Dawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2016 via mobile

For us, this hotel really has stood out for having superior service. I have been genuinely impressed. Small details, like a worker seeing us walking down the hall towards the elevator, so he doubled back and held it open for us until we reached it, is a good example of the attention to service provided. The place is also exquisitely beautiful. We will definitely return.

Stayed: January 2016
1  Thank RioH11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2016

The hotel is older but updated, but the location and the beach are amazing. We stayed in a ocean view suite and the view was incredible. My only complaint would be it still needs updating but the location is worth it.

  • Stayed: December 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2016

I am an SPG Platinum member with a lot of experience with the Westin brand. This is the best one I've stayed at yet. From the moment we arrived, every employee was super nice. The room with a balcony overlooking the pools and ocean was spectacular. The breakfast buffet was wonderful. The lobby with the open air concept and waterfalls and flamingos was delightful. I have no complaints about this property, cant wait to go back.

Room Tip: an ocean view is nice of course, but you should be out on the beach and not in your room!
  • Stayed: August 2015, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank TheKyleBrandon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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