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All reviews the banyan tree no elevator historic hotel front street great location lahaina harbor rooms are small street noise whale watching within walking distance ceiling fan air conditioning old lahaina luau nice pool rental car lanai maui
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15 - 20 of 1,183 reviews
Reviewed 15 January 2022

It is a historical hotel in the town. Can walk everywhere. We had a rental car that we did drive during our stay except from/to airport as we walked everywhere. Hotel is on the waterfront directly in front of the dock for all the boat trips if you want. Nice enclosed courtyard. Nice pool. Some daytime noise from pier construction across the street but manageable and will be done and new. Several grassy parks around. Nice old Hawaiian town experience.

Date of stay: January 2022
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Review collected in partnership with Best Western
Thank JMB386
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 January 2022

Great location and staff. Decent restaurant. Simple small rooms with nice lanai. Competitive price for Maui. Retro vibe. No elevator. Noisy air conditioner units. Stairs can be a challenge. All units are on second floor. Most water-based ferries and tours depart from harbor across street from hotel.

Date of stay: December 2021
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Review collected in partnership with Best Western
Thank Dreamer18717
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 December 2021 via mobile

We spent 6 nights at the Pioneer Inn. Samantha at the front desk was great. She was very attentive and her attitude was very up lifting. Samantha and the pioneer inn guest service is exceptional. Will definitely book here again when on the island for business. Mahalo Samantha.

Date of stay: December 2021
Trip type: Travelled on business
Thank samaU3155DP
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 December 2021

Great hotel staff, great internal courtyard area, great restaurant. Terrible rooms, at least those facing Front Street (main road thru Lahaina): Road noises (partying) into 10-11pm; extremely loud a/c system (good side is that the a/c does keep room cool); lumpy bed (needs replacing).

Date of stay: December 2021
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Review collected in partnership with Best Western
Thank astroron
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 December 2021

The location is perfect as many people mentioned, walking distance to many places, restaurants. Harbor is also in front of the hotel.

The staff is very kind and helpful. Willing to help, especially Samantha.
Parking is free and the lot is in walking distance which is very nice in such a location.

The hotel has a history of 120 years and in a fairly good condition. I love the patios to the front street. However, the room is quite small. It is good for a short stay. To be fair, there is no direct ocean view room.

For families, the hotel provides cribs which helps a lot. If you need 2+ rooms, hotel will try the best to keep the room side by side.

Also as it is 120 years old, there is no elevators in the hotel and all rooms are in the 2nd floor.

Anyway, I will choose this hotel next time without babies.

Date of stay: November 2021
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2  Thank Machilus
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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