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All reviewsthe banyan treeno elevatorhistoric hotelfront streetgreat locationlahaina harborattached restaurantrocking chairsair conditionerrooms are smallstreet noisecentral locationwhale watchingcorner roomceiling fana great place to stayrestaurants and shops
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Reviewed 29 May 2018

A great location to stay at, and a variety of food options and shopping just outside! You can also take ferries basically anywhere from the front of the hotel as well as watch the beautiful sunset! Free parking one block away. Our room was located on second floor with a view over the street which was great! The staff was friendly and helpful!

  • Stayed: May 2018, travelled as a couple
    • Value
    • Sleep Quality
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1  Thank An1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2018

My wife and I stayed at the Best Western Pioneer Inn for one night in April because of its proximity to the Lahaina Luau. We highly recommend this hotel. The location is perfect, right on the harbor and in the extensive shopping area, with the Lahaina Historical Society and Banyan park right across the street. The Banyan tree in the park is absolutely enormous and I read that it may be the largest tree by width in the U.S. The hotel is a real bargain, costing less than $200 for the night. The room was a good size and had a nice balcony to an inner courtyard. The restaurant associated with the hotel was OK, a typical hotel meal.

We were very impressed with Mark, the person manning the front desk. He was extremely welcoming with a sincere smile at all times. Just a real nice guy. His good mood is contagious and he is an important part of the hotel experience. It was easy to get to the Luau from the Pioneer Inn. The staff can call a cab, which will be ready when you are, and the ride to the fantastic Luau is only about ten minutes.

One important note: after the Luau we recommend taking a cab instead of walking back to the hotel. We started walking back to the hotel after the Luau at about 8:45pm and someone immediately started to follow us. There was no question about it, a creepy situation. We saw him following us and we didn’t feel safe, we turned back and he mumbled something and he turned back. We got a cab in front of the Luau and took it back to the hotel. That is no reflection on the hotel since the Luau is not close to the hotel. Just a cautionary note. In summary, the Best Western Pioneer Inn is an excellent choice if you are staying in the Lahaina area.

  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
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    • Service
3  Thank TonesterPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2018

My wife and I stopped into the Pioneer Inn bar this past January while we were visiting the wharf; the bar is located right across the street from the waterfront - very scenic. We had a couple of drinks each and Kim was our waitress; we found her to be unfriendly - she took extra care and time chatting up with one of the customers (dark skinned gentleman) rather than paying attention to the rest of the customers and asking if we wanted anything else. It would be a good bar to come to in the future as long as Kim is not the waitress.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
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1  Thank lemieuxg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2018

The Pioneer Inn is located right in the thick of downtown. Close to everything. Hardly needed my car which was parked for free in a local carpark. Staff were very attentive: special thanks to Patti and Samantha. I look forward to bringing my group to the hotel in 2019.

  • Stayed: May 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Sallianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2018 via mobile

Good service, free car parking just 1 block away. Many many shops and restaurants of all types within 5 minute walk. Hotel restaurant gives 15% off bill.

Room small but very clean and accessible.

One negative—no elevator. But all rooms on second floor.

Stayed: April 2018, travelled as a couple
1  Thank Sandy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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