I'll start of with the good stuff ... this place is very well-maintained, has an impressive lobby, a clean pool, a nice hot tub, a kiddie pool that's 1 foot deep, poolside bar, nicely updated rooms with modern (non-island) decor, mini-fridge and microwave provided, pool/beach towels provided, resort fee includes access to bicycles (but no bikes for kids!)
Some of the cons: horrible front desk assistance from supervisor (Jeff) and not too many smiles, greetings, or acknowledgements from other staff (but great service from Edwin!), no ocean views (and when you're in Maui you want to see/hear the ocean, right??), lots of noise from parking lot, lanais (balconies) have a view of the parking lot and aren't very deep.
Bottom line: this hotel feels like any other mid-priced business class hotel beside the airport and not like an island getaway destination.
Having said all that, if all you plan to do in your hotel room is sleep and not spend any time gazing out the window, then this may be the hotel for you. You are about a block away from the ocean and a really nice beach. The onsite restaurant (Spices) has good food but they're not too clean ... the tables are very sticky and they turn the coffee mugs face down onto the table surface. Makes you wonder what's going on in the kitchen.
The sad thing about the customer service responses on TripAdvisor is that companies are quick to respond with a "we're sorry, it won't happen next time, we would have loved to know when you were here, call us, etc..." is that they should be proactive and not have to ask for forgiveness.
- Official Description (provided by the hotel):
- Perched in the heart of sunny Kihei, the elegant Maui Coast Hotel promises the ultimate island getaway - with a wide stretch of beautiful white sand beaches just across the street, swimming, surf and Barbeque to follow. Within walking distance to several shopping, dining and entertainment venues and just minutes away from championship golf courses and the Wailea Resort area. You'll find numerous ways to relax right here in our spacious Guest Rooms and Suites. Our friendly, attentive staff offering the true Aloha Spirit will welcome you back at the end of a fun-filled day. Offering an extensive selection of services and amenities, Maui Coast Hotel is Paradise indeed. The Best of Maui at your Doorstep! Go Ahead. Expect More. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia and Agoda so you can book your Maui Coast Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Maui Coast Kihei
- Hotel Maui Coast
- Maui Coast Hotel Kihei