After reading some mediocre reviews about the lack of ambiance at the spa, I almost didn't book this massage. But my husband and I had several hours to kill before our flight and one can only drink so much at the bar! I agree the environment isn't what you typically expect at a high-end spa, but it wasn't horrible and April more than made up for it with her expertise. I had a specific problem area that she addressed more effectively than my regular therapist back home and in the end the price was similar. After a week of hiking, biking, kayaking and occasional run, this was exactly what I needed before hopping on the red-eye home. Thank you April! The only reason my rating is a 4 not a 5 is because there was no locker room/changing area etc. Otherwise the therapy room was fine and the treatment excellent!