We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (3,209)
Filter reviews
3,209 results
Traveller rating
1,300
1,251
434
150
74
Traveller type
Time of year
LanguageAll languages
More languages
1,300
1,251
434
150
74
Show reviews that mention
All reviews resort fee infinity pool hawaii calls the big island ocean view corner room glass bottom boat fish hotel restaurant pools and hot tubs king's shops open hours cabana room self parking food court sea turtles breakfast buffet
Filter
Updating list...
75 - 80 of 3,209 reviews
Reviewed 16 June 2018 via mobile

We were pleasantly surprised! Very reasonably priced. Room was perfectly acceptable.
Little problem with sink water smelling funny. We bought bottled water to be safe.
Really nice staff overall. Not crowded.
Had fine air on that end of island. Yes it was an hour and a half drive to airport. Not a problem.
Nice restaurants in the area, even a mall with upscale stores across the street.

Date of stay: June 2018
Trip type: Travelled as a couple
4  Thank stunningdesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2018

I usually stay exclusively at the Hilton when I travel to Kona Hawaii. This time my family and I thought we would try the Marriott Waikoloa Beach Resort that is located next door. The property has a different feel than the Hilton. It is not as large which is a great thing if you have children and need to shuttle them back and forth everywhere. The open-air restaurant was wonderful for morning breakfast which looks out on a wonderful tropical view. Accommodations were typical for the choice of rooms one has selected.
Because the Marriott is smaller, it provides a bit more intimate impression of being served. Staying at large resorts can seem overwhelming at times. But, the most important variable for a great vacation is the staff that services you. One person(s) can enhance or break those memories and encounters.
Our stay was made most pleasant by the interaction we had with Guest Service Agent Elizabeth Ramos. Elizabeth manned the front desk and checked us in when we first arrived. Providing a wonderful smile and customer assistance, we were whisked into our room without the confusion and delays that often occurs when arriving at a resort hotel. Elizbeth provided all our required documentation, keys and gift accessories in an efficient manner. After a long flight from Dallas it was fantastic to arrive and hit the pool quickly.
Some issues arose during our stay and every time it was Elizabeth that I headed for. She was fantastic. While working the issues you could see the commitment that she displayed for providing customer assistance. Every now a then you come across someone who loves their job, has been trained superbly and provides excellent service thus making your experience wonderful. Elizabeth is that person.
I cannot express our appreciation enough regarding the caring and professional manner by which Elizabeth served our needs while staying at the Marriott. Marriott should be proud to have such a staff member on their team representing them. In my mind she is the benchmark of excellence that hotel staff should seek to obtain. I can say that after traveling a few million miles and staying in hotels for a few thousand nights. Thank you, Elizabeth.

Mark K

Date of stay: May 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2018

Due to Volcano issues we could not stay in a hotel by the Volcano National Park so had to find a place for 2 nights. Fortunately the Marriott was available which worked out well because we had always thought about staying there. Check in was great because Queenie at the front desk got us in early and helped us with several issues. The room decor was nice but my husband felt there was an issue with the AC. When the AC reached the selected temperature, the air handler would turn off and the room would become stuffy, the maintenance person said this was normal but it made the room uncomfortable, other than that a really nice hotel.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Buttons560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2018 via mobile

We came here on our honeymoon and loved it! The staff was so friendly and accommodating upon check in and check out. The pools are awesome with a lot of variety! The location can’t be beat with great places to eat, the beach and good shopping. Our room was really big and very clean with two private balconies. I would definitely come back to this hotel!!

Date of stay: June 2018
Trip type: Travelled as a couple
Thank Emily K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2018

Waikoloa is a bit of a drive from the main cities like Kona or Hilo. And this are has just limited amenities, so if you're cool with driving off for awhile to experience some nice restaurants and good shopping, then this place would be good for you.

At least this Marriott has wifi included, awesome pools, bar, modern gym and a beach access with water activities available.

Room was decent, nothing spectacular.

They have some shopping, and a food court across the street if that all helps with your decision to stay here.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Rewtenant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie T, Executive Assistant at Waikoloa Beach Marriott Resort & Spa, responded to this reviewResponded 12 June 2018

Aloha Rewtenant, and thank you for taking the time to share your experience. We just completed a major renovation so it is disappointing to hear that your room did not meet your expectations. Thank you for the nice comments about our pools, gym and beach access. We agree that there are some great stores and restaurants at the Queens Marketplace and the Kings Shops, both within walking distance. Once again, thanks for the feedback, and we hope you were able to enjoy your time on the island of Hawaii.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews