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Reviewed 24 August 2019

This was our 2nd stay in Volcano and we booked Kilauea Hospitality Group again due to our very good experience the first time. And, we again were not disappointed.
There are 3 properties not very far from each other. This time we‘ve been in ‚The Bungalow‘, which was only some steps away from the reception. If you want privacy, just go there. The jungle was directly behind our place. The car could be parked right in front. The inside was very cozy and rustic with all you need apart from a place to cook. But a microwave was there. Anyway, not very many people will stay in Volcano for a long time. For us the 5 days we planned were just sufficient.
Things to see: Volcano N.P. (only a few minutes to go), Mauna Loa Access Road, Hilo (around 50min away).
If you want to see more check on Blue Hawaiian. They‘ll fly you with nice helicopters to the Kilauea area and some beautiful waterfalls.
Best restaurant for us: Thai Thai Bistro and Bar. The prices are pretty reasonable. If you want cheaper food, you need to go to Hilo.
Only around 2 minutes away you can find a grocery store where you can buy what you need (also frozen food for the microwave), though it‘s expensive. So, you better bring what you need from Hilo or Kona.
The price we paid per night was also reasonable so that we‘ll come back again next time!

Room tip: The Bungalow
Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
Thank H4155TOpeterg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilaueaHospitality, Guest Relations Manager at Kilauea Hospitality Group, responded to this reviewResponded 25 August 2019

Mahalo for taking the time to leave your comments with us. It warms our hearts to hear that you enjoyed your stay with us and that this was your second time. You booked our Bungalow which is also one of our favorite rooms offered. We hope that you had a wonderful time exploring the National Park and our surroundings. We thank you for your patronage, mahalo.

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Reviewed 19 May 2019

This is a great place to stay for a night or two while visiting Volcano national park. It makes a nice change from staying in large resorts, and there’s no annoying resort fee or parking charge. Sitting in the hot tub one evening, which is on stilts and among the rainforest trees, was one of the highlights of our two weeks in Hawaii!

Date of stay: May 2019
Trip type: Travelled as a couple
Thank 37jong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilaueaHospitality, Guest Relations Manager at Kilauea Hospitality Group, responded to this reviewResponded 25 May 2019

Aloha and thank you for taking the time to post your comments on Tripadvisor. It’s wonderful to hear that you enjoyed your stay with us and our surroundings. We thank you for your recommendation and hope you had a great vacation. Mahalo

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Reviewed 23 March 2019 via mobile

Aloha! All we can say is wow! This place is amazing! We absolutely loved it! The room was so gorgeous and gave us the option to use glow lights that were so cool and made everything look stunning. The bathroom and shower were beautiful too. Outside, you can walk around in a beautifully done area where there’s a little bridge, garden and also a hot tub. Attention to detail here is impeccable and the people are so wonderful. Thank you! Mahalo!

Date of stay: March 2019
Trip type: Travelled as a couple
1  Thank TheMarbleDoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilaueaHospitality, Guest Relations Manager at Kilauea Hospitality Group, responded to this reviewResponded 26 March 2019

Aloha AuzLo and thank you for taking the time to post your comments on Tripadvisor. It’s great to know that you enjoyed your stay with us and we thank you for your recommendation. We are happy to hear that you enjoyed your room and the surroundings that make up our beautiful landscape. We hope you had a great vacation and come back and visit anytime, mahalo

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Reviewed 11 March 2019 via mobile

I booked 2 rooms for me, my daughter, and a couple of her college friends. I seriously could not believe when we walked in the rooms. They were incredible!! The girls were blown away, too. Both had king beds. One had a huge shower with dual shower heads. The other had a jacuzzi tub (and small shower). Beautiful views out the windows. Nice “fireplace” feature; it is one of the TV-like fireplace screens with heat (see pictures below). Clean accommodations. Outstanding deal for the price (although we visited during the slow season and maybe got a better deal).

Date of stay: March 2019
Trip type: Travelled with family
1  Thank Amybthompson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilaueaHospitality, Guest Relations Manager at Kilauea Hospitality Group, responded to this reviewResponded 13 March 2019

Aloha Amy,

It is fantastic to hear that you enjoyed your stay with us and were blown away by our rooms at our deluxe Chalet Kilauea. We love making our guests happy and always offer competitive rates. We would also like to thank you for your recommendation and look forward to your future stays with us, mahalo

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Reviewed 2 March 2019

We booked the two bedroom suite but when we arrived noticed that there were several levels that my wife, who has mobility issues, would have problems with. Dave, at reception, did everything in his power to move us to a room more suited to my wife’s needs. We ended up in 109, the glow lights room with a large bathroom suite and change room. Our experience is based on this room, since all the rooms are different.
The kitchenette and mini fridge were a decent size. Ants came around but we informed housekeeping and Dave. Ants seem to be a problem everywhere on the island, so not a big deal. The room had no view but was quiet at the end of chalet. The bed was comfortable with good pillows and a couple of extra blankets for the cold nights. There was a fan directly over the bed and it feels like it is right in your face since the ceilings are low. The decor is kinda all over the place but it is unique to each room.
The hot tub was miraculous after a day at the Volcano National Park. Definitely take advantage of the hot tub while staying here.
If you want something close to the Volcano National Park, comfortable and unusual at the same time, book it. We would come back.

Room tip: Room 105 has great big windows over the pond.
Date of stay: February 2019
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank Mikecanadajaime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilaueaHospitality, Guest Relations Manager at Kilauea Hospitality Group, responded to this reviewResponded 5 March 2019

Aloha Mike and Jaime, Thank you for taking the time to write a review. It’s great to hear that our front desk agent was able to assist you and place you in a room that accommodated your needs. Our company has a very strict pest control system in place and we will be looking into this matter and take appropriate action. We thank you for your kind remarks regarding our room and hope you enjoyed the individual décor associated with each unique room. We hope you had a wonderful vacation exploring our beautiful island and hope to see you again soon, mahalo

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