The hotel room/lanai need updating and refreshing. The lower floors have balconies and when you’re in Hawaii you do want a balcony or lanai. The bed was comfortable and room/bathroom was good size. AC worked great, micro, coffee maker and refridge in all rooms.
Due to Covid there isn’t room cleaning or towel/linen service unless you ask for towels/linens. Most everything is contactless including food delivery from restaurant downstairs or any order you place for delivery outside of hotel. Everyone is quarantined to the room for 14 days unless you’re part of essential medical staff which is why I was there. The hotel will tell you that they are obligated to report you to the government if you are seen outside of your room and they mean it. The staff were excellent and did their best to accommodate for any special need. I was there for 2 weeks and requested cleaning supplies and vacuum which was delivered within 30 minutes. More
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