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Comfort Inn
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Reviews (162)
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All reviewsbreakfast included eggspleasant smilewaffleswould stay againnice breakfast in the morningtowel rackon a cross country road trippassing through townwashington statesink areapet feeshut offthe staff was friendly and helpfulfitness centerstayed here for one nightthree nightsfirst floor
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9 - 14 of 163 reviews
Reviewed 20 November 2017

We stayed at the Comfort Inn on Centennial Drive November 11th, 2017. The room was very clean and spacious. The staff was friendly and helpful. The common areas were clean. We did not stay for the breakfast, so I cannot review that. I would recommend this place.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank sweatshop51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Comfort Inn, responded to this reviewResponded 19 April 2018

Thank you for taking the time to leave us a review! Day or night, good service depends upon people willing to give their very best at all times. That is why it is truly rewarding when a guest recognizes our staff's efforts, and takes the time to acknowledge them.
Again, we appreciate the kind words. We are committed to total guest satisfaction, and look forward to your next visit.

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Reviewed 26 October 2017

Fast trip to deliver personal items to family member in Laramie. Was pleasantly surprised at the warm friendly atmosphere at this Comfort Inn. Would highly recommend staying there as it was cheaper then staying downtown. It is located by the first exit coming from the west on HY 80 but just a short drive to downtown and University campus. Room was roomy, clean and very comfortable!!!

  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Myriam V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Comfort Inn, responded to this reviewResponded 19 April 2018

Thank you for taking the time to leave us a review! We are indeed just off Exit 310 on I-80 and we are in fact only 10-15 minute drive from the University of Wyoming. I am thrilled to hear that you stay with us exceeded your expectations and I hope you also enjoyed some fresh baked cookies during your stay! We look forward to seeing you on your next trip to Laramie.

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Reviewed 2 October 2017

Friendly front desk person (didn't get her name), who gave us a map of the downtown area and recommended a few restaurants (while traveling, we like to try privately owned restaurants that aren't chains). This location is quiet, conveniently located to I-80 and extremely clean. Comfy beds and pillows. The pool was beautiful, but we didn't use it.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Jane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Comfort Inn, responded to this reviewResponded 19 April 2018

Thank you for taking the time to tell us about your experience at our hotel! We love those maps, they are so easy to read and have lists of great local diners on the back of them! I am thrilled to hear that our front desk staff was able to direct you to some great locally owned places to eat, and that they exceeded your expectations with your check in experience.
We look forward to your next stay with us, bring your swim suit and don't skip the indoor heated pool on your next trip.

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Reviewed 27 September 2017

I had been traveling over 30 hours and was very sick. Stopped there early to try to get a room. No one at the desk and I could hear the desk clerks talking and finally one of the clerks came to the front disk and was very rude. Stated that I could not check in early. I have stayed at the Comfort Inn in Laramie, Wyoming, several times and I was always able to check in early and the desk clerks are always friendly. With the clerk being so rude, I would not have stay there .

Stayed: September 2017, travelled solo
Thank Cil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Comfort Inn, responded to this reviewResponded 19 April 2018

Thank you for taking the time to share with us your concerns during your stay with us. A hotel is defined by the quality of service it provides to the guest. Consequently, it's disappointing to learn of your unhappiness during your stay.
Please accept my apology for any misunderstandings that you may have occurred during your stay with us. I want you to know that the comments and suggestions we receive are taken seriously. It is very rare that we are unable to accommodate an early check in for our guests, but unfortunately it does happen from time to time when we are busy.
I am very sorry to hear of the inappropriate treatment you recieved from our front desk clerk when you were a guest. I have discussed attitude with the front desk, and they join me in offering a sincere apology for that behavior. Please be assured a poor attitude by any of our staff members will not be tolerated at our hotel.
Thank you again for bringing this to our attention. We hope you will consider this an isolated incident and that you will continue to stay with us for quality accommodations in the future.

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Reviewed 17 September 2017

Nice hotel, reasonably priced. Very friendly and helpful folks at the front desk!

Clean, comfortable room. We stayed a couple nights. No complaints, except one minor one...bathtub didn't drain very well.

Good continental breakfast.

And it's a great location, on the edge of town, so it's easy to get on the highways to drive out of town from here...no matter where you're headed. But it's also very close to downtown and its many restaurants, stores, or whatever else you seek....

Stayed: August 2017, travelled as a couple
Thank Paluxysaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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