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“Recent Hilton Garden Inn Stay”

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Hilton Garden Inn Wisconsin Dells
Ranked #4 of 74 Hotels in Wisconsin Dells
Certificate of Excellence
GreenLeadersSilver level
Reviewed 16 October 2017

My husband and I love staying at the Hilton Garden Inn in Wisconsin Dells. The hotel staff are wonderful and we always leave feeling refreshed. Thank you Hilton Garden Inn for always having your lights on for us.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank tracyhD5510FR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 - 35 of 1,110 reviews

Reviewed 14 October 2017

We had a group of 40 seniors from the West Coast on a Lake Michigan tour, and this hotel received our highest rating of all the hotels. Nice setting, good location, and nice bar. Breakfast was good but high priced.

Room Tip: No complaints on rooms from our guests, quite surroundings.
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  • Stayed: October 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Ed W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2017

Sewer gas smell from bathroom plumbing starting in the middle of the night, was horrible, the noise from above my room was so loud it shook my room, The staff was oblivious to my concerns and gave me a free hot breakfast and that was poor. The Location is great, it's across from the Del-bar, one of my favorite super clubs, Del-bar is amazing. Too bad this hotel was so stinky. I had business meetings the next day, I sure hope the people meeting with me didn't smell any sewer gas in my clothes. I would not recommend this place. Look for a better smelling place and take UBER to the Del Bar, it will be worth the cost of the taxi to not have to deal with the smell.

  • Stayed: October 2017, travelled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank 792randallk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo C, General Manager at Hilton Garden Inn Wisconsin Dells, responded to this reviewResponded 13 October 2017

Hello 792randallk,

That is the first time I've heard of any of our rooms having a sewer odor. I would love to investigate this further, if you could send me an email I'd really appreciate it. We spend a lot of time to ensure each guest receives a clean and fresh room free of odor so I assure you this is not the normal. I'd also like to apologize for the front desk only offering you breakfast, but if you could reach out to me I'd like to make it right.

We hope this issue doesn't deter you from stay with us in the future as we'd love to have you as a guest again!

Warm regards,

Ricardo Contreras
Ricardo.Contreras@hilton.com

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Reviewed 9 October 2017

If this was the "best" room in the hotel they need to do a lot of work!!
I would not recommend this hotel. This is the ONLY Hilton I have stayed at that the breakfast wasn't complimentary! And the prices they asked were way over priced.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
1  Thank paul c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo C, General Manager at Hilton Garden Inn Wisconsin Dells, responded to this reviewResponded 21 October 2017

Paul,

I'm sorry to hear that you were not satisfied during your stay with us at the Hilton Garden Inn Wisconsin Dells.

I'm surprised you were not satisfied with your room as we just recently remodeled our rooms. I would love to get more detail as to why you didn't like the room. You can reach me at the email below.

While we would love to offer free breakfast to all of our guests Hilton requires us to charge for breakfast to ensure there's consistency throughout the brand. That being said, our breakfast value is outstanding. For $12.95 you're able to get freshly cut fruit, various juices, freshly baked pastries & breads, eggs any way you'd like, various cereal, various yogurts, waffle station, pancakes, and omelets which is all unlimited.

If you're looking to save money I would recommend booking our breakfast package.

Warm Regards,

Ricardo Contreras
Hilton Garden Inn Wisconsin Dells

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2017

This stay was in a nice room and the staff was pleasant. I was not there for the water park, but for a funeral in another part of the state. I was looking for a nice, well kept up hotel, and I found it.

Stayed: June 2017, travelled solo
Thank Todd O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Wisconsin Dells

Address: 101 E Hiawatha Dr., Wisconsin Dells, WI 53965-9756
Phone Number:
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Wisconsin Dells
#3 Green Hotel in Wisconsin Dells
#5 Romantic Hotel in Wisconsin Dells
#6 Family Hotel in Wisconsin Dells
Price Range: €79 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Wisconsin Dells 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Hilton Garden Inn Wisconsin Dells hotel is adjacent to the world-famous Del-Bar Restaurant on Wisconsin Dells Parkway, Lake Delton, shopping, entertainment and other Wisconsin attractions nearby. The Hilton Garden Inn Wisconsin Dells hotel has deluxe accommodations, friendly service, and a relaxed atmosphere that awaits our guests. ... more   less 
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Also Known As:
Hilton Garden Inn Wisconsin Dells Hotel Wisconsin Dells
Hilton Wisconsin Dells
Wisconsin Dells Hilton Garden Inn

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