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All reviewsbest westernsfree breakfastoutdoor poolthe breakfast areayogurtroom was cleanwould stay here againnice hotelhot tubwater park passesdonutsconvenient locationfitness centerfront desk staffclose to downtowngreat place to stayoff season
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Reviewed 14 August 2018

For the price of about $100 and the location this was a great value. Hotel was clean, ample room, and actually didn't skimp on the towels. Shower was very warm and didn't run out. There always seemed there were enough staff to accommodate. Two pools; one indoor and outdoor. The outdoor pool was refreshing and had a nice picnic area with picnic tables and grills under a nice shaded shelter area. Also a plus that there were outdoor dedicated restrooms. Also a kiddie pool area all in the same confines. Very pleasant.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Best Western
Thank fredfO8373HW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2018

I don't know where to begin. Making the reservation was a nightmare. Staff was not knowledgeable what so ever. Breakfast was awful and a complete zoo. If you want a family vaca to be stressful, stay here!

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Best Western
Thank brookeburich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2018

We normally stay at the Hilton when we come to Wisconsin Dells. When we seen that they offer free tickets to the water park we decide to stay. The rooms were simple but very clean. The manager called when we checked in to make sure our room was okay. The night shift is a little less friendly but the day shift and woman that checked us out were great!

  • Stayed: August 2018, travelled with family
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Thank TerSa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2018

Best Western offers free waterpark passes with your stay. We used our passes for a day and then hung at their pool the next. Nice indoor and outdoor pool. With the free passes, felt it was a good value. Without the passes not sure I would spend $200 to stay at this hotel. Hotel was nice just feel like that rate is high for a Best Western. Hotel was clean and up to date.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Best Western
Thank Amy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2018

I stayed one night with my two children. It took almost three hours to get a roll away bed delivered to our room. I spoke to the front desk several times (4) and each time they said they would call the "runner" for the night but would not do anything else. When I asked if I could just get an extra blanket and have someone sleep on the floor the front desk person said she could not because that is a housekeeping role and the "runner" would have to do that. Also heard two other major complaints as I was at the front desk that the staff did not deal with at the time.

Room Tip: find a different hotel for a better option
  • Stayed: August 2018, travelled with family
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1  Thank jas218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAmbassadorInn, General Manager at Best Western Ambassador Inn & Suites, responded to this reviewResponded 9 August 2018

Thank you for leaving feedback from your recent stay with us. We want all our guests to have a great stay with us. I do apologize that you experienced issues receiving a roll away. We will definitely address your concerns with the appropriate departments to ensure the matter is resolved. We would love to have you give us another chance and we look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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