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Microtel Inn & Suites by Wyndham Tomah
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Reviews (553)
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244
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31
11
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All reviewswindow seatrooms are smallgreat value for the pricemicrowave and fridgesmall problemsmall dogroom was cleanwaffle makerwafflesroad noisequeen size bedhalfway pointplace to stayhard boiled eggsdvd playercontinental breakfastnice breakfast
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30 - 35 of 553 reviews
Reviewed 10 October 2017

The room was adequate and everything worked except the internet. There was no hotel wifi showing at all on my phone or computer. Cleaning fluid smell in the room, which I found unpleasant. Soap and shampoo provided, but no conditioner. There was something labeled 'makeup remover'. I've not seen that in a hotel room before, probably because it is not needed.

  • Stayed: September 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank JamesRobinsonLowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt M, General Manager at Microtel Inn & Suites by Wyndham Tomah, responded to this reviewResponded 15 October 2017

Dear Valued Guest,

Thank you for your positive comments about our facility and telling us about your experience here at the Microtel Inn and Suites of Tomah. It is always good to know what we are doing right in the customers eyes to maintain a friendly and customer satisfied experience each time you stay here.

I am sorry to hear that the internet was not working well for you during your visit. I am not sure when you visited the location, but I know we had some internet outages a few weeks back that may have caused this. Otherwise we always suggest that if you have issues connecting that you let a front desk agent know so we can assist you in any way, even if we have to tech support on the phone. Internet is very important and we always want to make sure you are able to connect.

Our shampoo is a 2 in 1 product that also has the conditioner in it, and the make up remover is for those that wear makeup to clean off instead of using our white linens that are hard to come clean when stained with makeup. Please excuse the cleaning supply smell as your room could have been deep cleaned recently and not aired out properly. This is something I can speak with head housekeeping about to make sure it doesn't happen again.

You words will go a long way and we thank you for taking the time to review our location for others to read about before visiting here for the first time. If we can ever be of assistance again please call us direct at 608-374-2050 for the best rates and customer service we have to offer. Have good rest of your 2017 and we encourage you to come back any time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017

We have stayed at the Tomah Microtel many times traveling between Northern Wisconsin and Chicago. It is very pleasant, the staff is always wonderful and clean as can be.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Q7618BHmarkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt M, General Manager at Microtel Inn & Suites by Wyndham Tomah, responded to this reviewResponded 15 October 2017

Dear Valued Guest,

Thank you for your positive comments about our facility and telling us about your experience here at the Microtel Inn and Suites of Tomah. It is always good to know what we are doing right in the customers eyes to maintain a friendly and customer satisfied experience each time you stay here.

It is so nice to know that you found us to have the "best value" as we hear this a lot from guests staying here. In fact Tripadvisor ranks us at #1 in value out of 11 hotels in our area, so you are very spot on with that being said. Thank you for your contribution to our hotel, and we will always keep the hotel pleasant and friendly for everyone that wants to stay here.

You words will go a long way and we thank you for taking the time to review our location for others to read about before visiting here for the first time. If we can ever be of assistance again please call us direct at 608-374-2050 for the best rates and customer service we have to offer. Have good rest of your 2017 and we encourage you to come back any time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2017

Entire staff was very friendly & accommodating during what was probably their busiest weekends. They even provided bottled water and fresh cookies for all the guests.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank dondK6635QP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2017

took 2 nights to get ac to work. No fresh towels first day. Disappointed in breakfast . Sink and vanity were not wiped down

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank L1329AOjanf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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