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All reviewscookiesroom was cleanfront deskpool and hot tubvery nice hotelexcellent staffnice bathroomstayed here for two nightsfree breakfastveal dishesbed and pillowsnice surprisepleasant staywould stay againaccommodationscerealwi
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Reviewed 7 November 2016

  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TMalliet, General Manager at Country Inn & Suites by Radisson, Platteville, WI, responded to this reviewResponded 9 November 2016

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Reviewed 7 November 2016

Have thought long and hard about writing this review......but I feel I need to warn others of this place.....I was traveling on business to a meeting in Madison and we decided to stop for a couple of days to experience the southwest part of WI in May of this year. Made a reservation at this location but was shocked to learn they would not honor the discount rate I had used at all other hotels in this chain. It was late and we were tired so begrudgingly took the room at the absorbent rate they were charging. We went down to use the hot tub and found the heating unit was broken. Been nice to know that before hand. We decided to make our stay only one night instead of the multiple we had planned. We stayed the next night at another hotel in the chain and had no problems that we had previously experienced. The staff could have made things much better for us but chose not to...... beware of this hotel

  • Stayed: May 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Craig C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMalliet, General Manager at Country Inn & Suites by Radisson, Platteville, WI, responded to this reviewResponded 9 November 2016

Thank you for the comments. We strive to make every guest stay excellent and in this case we did not meet your or our expectations. We would like a chance to discuss the issues you shared further if you could please give me a call directly at 608-348-7373. Thank you again for sharing feedback regarding your experience with us!

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Reviewed 1 November 2016

The staff was friendly. We appreciated the very clean and comfortable room. When making our reservation we asked for a room on the first floor that was quiet. We were very satisfied that we got both. We will not hesitate to stay there again!

Room Tip: The front of the hotel faces the parking lot and the street. The back faces a big hill and is very quiet.
  • Stayed: October 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank holly_ingersoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMalliet, General Manager at Country Inn & Suites by Radisson, Platteville, WI, responded to this reviewResponded 9 November 2016

Thank you for taking the time to let us know how your stay with us was. We are thrilled to see that you enjoyed our rooms and our friendly staff. On behalf on the entire staff we thank you for your business and we hope to see you again when you are in the area.

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Reviewed 31 October 2016

We stayed on a Sunday night. The front desk attendant was very friendly. We received a discounted rate if we brought in a new toy valued at $5 minimum for their Toys for Tots drive. We purchased a toy at the Walgreen's right across the street. The room was clean, spacious, and tastefully redone. No issues with the heating or cooling. The bathroom was good size. The bed was comfortable with plenty of pillows and blankets. Room had a small refrigerator and microwave. Breakfast was included which consisted of scrambled eggs, bacon, French toast, waffles, cereal, juice, coffee, milk, yogurt, toast, bagels, and oatmeal--plenty of choices to not walk away hungry. Breakfast room was clean with plenty of seating with windows looking into the pool area which looked clean and well maintained. The inn has two floors but does not have an elevator.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Rooms
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Thank dmw70494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMalliet, General Manager at Country Inn & Suites by Radisson, Platteville, WI, responded to this reviewResponded 9 November 2016

Thank you for taking the time to let us know how your stay with us was. We are thrilled to see that you enjoyed everything our hotel has to offer. Thank you for participating in the Toy Drive to help kids in need this holiday season. On behalf on the entire staff we thank you for your business and we hope to see you again when you are in the area.

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Reviewed 31 October 2016

  • Stayed: October 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TMalliet, General Manager at Country Inn & Suites by Radisson, Platteville, WI, responded to this reviewResponded 9 November 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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