We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Couldn't Care Less That We Were THERE”

Sjolinds Chocolate House
Ranked #1 of 1 Dessert in Mount Horeb
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Reviewed 9 November 2017

This place was recommended by our daughter. We wanted a enjoy a coffee and pastry.
Three of us walked in - no greeting from three employees behind the counter (two talking with each other and the third looking at her cell phone). Looking at the pastry case at least 3 minutes, no response, no one asking if we needed help or had any questions...Finally we said, "excuse me" and asked about two of the cake options. One girl said, "I have no idea what that is or what is inside of it." She stood there blankly, with the other two and then somewhat reluctantly went into the back to ask someone (?). We received a lackluster reply and didn't feel comfortable asking anything else. I wouldn't even purchase a coffee from here. Terrible customer service and sorry we bothered them by coming in and daring to ask a question about the cake contents. Very, very disappointing. Very rude. We get a warmer welcome at any Dunkin' Donuts! NOt recommended.

    • Value
    • Service
    • Food
1  Thank wrytr7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (91)
Traveller rating
Traveller type
Time of year
Language

11 - 15 of 91 reviews

Reviewed 13 October 2017

Breakfast or lunch, this is the perfect place to meet with a friend and have plenty of time to visit. There is a lot more seating than meets the eye, so don't give up if the front is full there is more in the back. Not for someone who is in a hurry, but the perfect place for someone who wants to stop and smell the chocolate!

Thank J608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

Great selection of small batch chocolates from their factory and other sources. Baked goods, lunches as well.

Our group started at the factory east of town. For $5 you get a tour and a tasting. Highly recommend this as a way to learn about the chocolate making process, this family run business and being exposed to different tastes.

Their Mongolian chocolate is not to be missed.

Thank smokeyej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017

stopped in late morning. Wonderful coffee and excellent service. Enjoyed the discussion with the other customers.

Thank pamandjon2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017

This cute little chocolate shop & cafe is my must-stop in Mt. Horeb. Espresso drinks and food menu are good, but the bakery items (especially the carrot cake) are top notch! Friendly staff, can have a minute wait at the counter to order, and menu board is a bit scattered sometimes so be sure to ask for their specials or recommendations of the day :)

Thank Angela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Sjolinds Chocolate House also viewed

 

Been to Sjolinds Chocolate House? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing