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The Ridge Hotel
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Reviews (528)
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All reviewsoutdoor barthe beancoffee barfire pithotel is beautifulsteam roomlake comowilliams baypool areagreat amenitiesrooms are nicehot tubgreat place to stayclose to downtownget awayamericanacrafted
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Reviewed 13 March 2018

I went to The Ridge hotel for a womens business conference in March and the stay was fantastic!! The staff was amazing. The rooms were very comfortable. The lobby was a fun and cozy hangout spot. The conference rooms themselves were clean and inviting. The overall experience was great - would definitely recommend to anyone coming to Lake Geneva.

  • Stayed: March 2018, travelled on business
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Review collected in partnership with this hotel
Thank 139brittany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbaior, General Manager at The Ridge Hotel, responded to this reviewResponded 15 March 2018

139brittany, Thank you for taking the time to share your comments. We're happy you enjoyed your stay. Best Regards, Todd B

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Reviewed 12 March 2018

From the moment we walked in, the interior décor grasped our attention. Great amenities coupled with quite possibly the friendliest hospitality staff. I've traveled around the world and can say this was a top 10 experience. Great patio in the back with a fire pit and a marvelous scenic view of Lake Como. We went in March but I'm really looking forward to going back in the summer!

Room Tip: Ask for a room with a lakeside view!
  • Stayed: March 2018, travelled as a couple
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1  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbaior, General Manager at The Ridge Hotel, responded to this reviewResponded 15 March 2018

John B, We're pleased to hear you enjoyed your time at The Ridge and the recent renovations. We look forward to seeing you soon. All the Best, Todd B

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Reviewed 11 March 2018

Upon arrival we were greeted with a friendly face and attitude. Our rooms were clean and comfortable and every attempt was made to make sure we had everything we needed. What really impressed me was the advanced request we received days before our arrival to see if there was anything special that we needed to be placed in our rooms. The restaurant has great food and the servers are very timely and friendly. Nice lobby to sit and visit in with a coffee bar. Overall you could tell that the staff enjoyed working there and with each other.

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank jessiejo1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbaior, General Manager at The Ridge Hotel, responded to this reviewResponded 15 March 2018

jessiejo1951, Thanks for the recommendation! Best Regards, Todd B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2018

Great company party. The ballroom where the company party took place was set up very nicely. Food was delicious. Our rooms were very nice and clean. The bathroom was big and was filled with nice fluffy towels.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank mmjj2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbaior, General Manager at The Ridge Hotel, responded to this reviewResponded 15 March 2018

mmjj2018, Thanks for taking the time to share your experience. We're so glad you enjoyed your stay. Sincerely, Todd B

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Reviewed 27 February 2018

An average hotel. The staff is great but the rooms could be a little better. Heating system is way too loud.Ok experience. Had to change rooms but still had the same issues. Not sure if we would come back.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Maurice2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbaior, General Manager at The Ridge Hotel, responded to this reviewResponded 15 March 2018

Maurice2020, Thanks for sharing your comments. We hope to see you again in the future. Best, Todd B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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