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“Always our first choice!”

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Hampton Inn & Suites La Crosse Downtown
Ranked #1 of 20 Hotels in La Crosse
Certificate of Excellence
Reviewed 18 October 2017

This Hampton Inn is always our first choice when staying in La Crosse. We have never had a bad experience in our multiple stays since it’s opening. Staff is obviously well trained here because service and quality are always exceptional. The rooms are clean and well cared for. Staff is kind and considerate. As an example, once when we requested the elevator, there was a staff member in the elevator heading for a different floor than we were. He took us to our floor first then went on about his business after. Made a very good impression!

  • Stayed: October 2017, travelled as a couple
    • Value
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Review collected in partnership with Hampton
Thank Wingman4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy P, General Manager at Hampton Inn & Suites La Crosse Downtown, responded to this reviewResponded 19 October 2017

Hello Wingman!

So great to hear you had another wonderful stay with us! We like to hear the stories about our team and the little things you pick up about their service. I will be sure to read this one in our daily huddle meeting so we might be able to figure out who it was!

We're here for you and your family. I'm glad to see we don't disappoint; time and time again. We hope to see you again soon for another visit!

Sincerely,

Amy Penchi - GM

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47 - 51 of 425 reviews

Reviewed 17 October 2017

Great and clean hotel! This Lacrosse location is one of the best King suites I've ever stayed in of any hotel or more specifically a Hilton hotel. The pullout couch was also comfortable while all staff were very accomadating.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton
Thank jamisony2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy P, General Manager at Hampton Inn & Suites La Crosse Downtown, responded to this reviewResponded 19 October 2017

Hello jamisony2017,

Thank you for taking the time to review our hotel on Tripadvisor! We're happy to hear you enjoyed the Suite set up as well as the comfort of the pull out couch. These can be tricky but I'm happy to hear in your opinion, it is comfortable!

We hope to see you again in the future!

Thank you,

Amy Penchi - GM

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Reviewed 16 October 2017

I recently stayed at the Hampton Inn La Crosse downtown for my daughter's 16th birthday party. The staff was so friendly and helpful! Laurie Pfaff, whom i booked the room with, was amazing to work with and so wonderful to my family and our guests!!! The room we had was huge, clean, and worked perfectly! The grounds and inside of hotel were immaculate. I can't wait to stay there again! Thank you Laurie and desk staff for making my daughter's 16th birthday one she will remember forever!!!

  • Stayed: October 2017, travelled with friends
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Thank Jen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy P, General Manager at Hampton Inn & Suites La Crosse Downtown, responded to this reviewResponded 19 October 2017

Hi Jen M,

Thank you for the wonderful review of our property on Tripadvisor! We're thrilled to hear your daughter had a wonderful birthday party here with us.

We're happy to hear you found our team accommodating and hotel immaculate. Thank for the shout out to Laurie as well! She appreciates the recognition more than you know.

We hope to be able to assist you with your lodging needs in the future.

Kind Regards,

Amy Penchi - GM

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Reviewed 15 October 2017

Hampton Inns are always reliable. We especially appreciated the helpfulness of the front desk on arrival-we needed some help on directions. The rooms were nicely decorated and very clean. We also like that Hampton Inns have a little variety in their complementary breakfast-scrambled eggs can get a little boring when you’re on a road trip!

  • Stayed: October 2017, travelled as a couple
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    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank Jackie60120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy P, General Manager at Hampton Inn & Suites La Crosse Downtown, responded to this reviewResponded 19 October 2017

Hello Jackie60120,

Thank you for taking the time to review our property on Tripadvisor! We're happy to see we were another reliable choice within the brand on your road trip.

We do vary our hot food selections at breakfast to include omelets and ham/cheese eggs with a daily rotational calendar. I'm sorry if you kept hitting scrambled eggs at the hotels you visited because we do change our items day to day.

We hope you choose to stay with us again in the future and appreciate the feedback!

Kind Regards,

Amy Penchi - GM

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Reviewed 11 October 2017

Michael greeted us cheerfully at the front desk, suggested places to see and where to dine all without asking. He was very well informed, friendly, helpful, and welcoming. Room key is the latest touch technology with secure locking. Room has excellent temperature controls and flow through exhaust for the room. Complementary breakfast was above average quality and the food service staff were very friendly. All staff were very customer service oriented and well trained. The SALT WATER pool is an excellent touch and relaxing. Enjoyed the week there.

Stayed: October 2017
Thank Dan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy P, General Manager at Hampton Inn & Suites La Crosse Downtown, responded to this reviewResponded 12 October 2017

Hello Dan W,

We're so happy to hear you enjoyed your week long trip to La Crosse and to our hotel! Thank you for also calling Michael out on his superb service to you. Our team works very hard to accommodate our guest's needs.

I've been hearing from our guests a lot lately, that they enjoy our new hotel. We are nearly two years old! I'm so happy to hear that our guests still feel the newness during their visits. We are a busy property and work hard to keep everything fresh and clean.

We hope to see you back again for a future visit when you have a need to come to La Crosse.

Thanks again!

Amy Penchi - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites La Crosse Downtown

Address: 511 3rd St N, La Crosse, WI 54601-3312
Phone Number:
Region: United States > Wisconsin > La Crosse
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 20 Hotels in La Crosse
Price Range: €92 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites La Crosse Downtown 2.5*
Number of rooms: 126
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