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“Dining Before the Show”

The Fireside Restaurant
Certificate of Excellence
Cuisines: American
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 4 December 2017

Our group had a pre-paid lunch in one of the Fireside restaurant dining rooms, before the matinee show. The restaurant - very big and spacious - has several dining rooms, and it offers various seating options (for individuals, as well as for small and big groups). There is also a very spacious, dim-lighted and rather cozy-looking bar area, below the fireside in the lobby. The restaurant, as well as the whole venue is now beautifully decorated for holidays.

We were seated at the tables very promptly, as we came in at the scheduled time. The lunch included mushroom soup, sauteed chicken for the main course , tea/coffee and dessert. Our whole table agreed that the best part of lunch was the soup (hot and yummy!), the bread (warm, crispy and double yummy!), and some of us also liked dessert and enjoyed their drinks. I am not big on either, so no particular comments on that. Chicken was a bit dry, for some reason.

The service was very cordial and attentive. Servers were all politeness and smiles.

The whole facility was very busy with shoppers . After lunch, I bought a couple loaves of that delicious bread - Cinnamon Raisin and Seven Grain Maple Walnut, there were many other shops to go to (gifts, souvenirs, holiday decorations, etc) ... and then it was time to see the show!

    • Food
Thank irina g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 141 reviews

Reviewed 9 November 2017 via mobile

The fireside is a great place to go see a play! They are amazing, They have the best fish fry around on a Friday night!

Thank AbbeyMac13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2017

I have been here several times and never been less than happy to come-The food, the service, the shows are great

    • Value
    • Service
Thank steve4822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

For 15 years I have been hearing GREAT things about fireside food and shows- this was NOT at all my experience. Food was so- so and show was so-so. But really was troublesome was the not so nice waitress and barely acceptable service. The waitress was short, unfriendly and even borderline yelling at my aunt that the meal includes salad and she HAD to take it even though she didn't want. The soup and salad was DELICIOUS, the chicken was dry and vegetables not flavored. We saw other tables have staff sing happy birthday- when we asked to have a candles to sing for my dad ( not that the waitress bothered to ask if we were there for any occasion) she brought the cake out and ran. So- i will never return, i grew up in NY and never had service this bad, definitely not the wisconsin norm, what a bummer.

    • Value
    • Service
    • Food
Thank Stacey O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_ResponseTeam, Manager at The Fireside Restaurant, responded to this reviewResponded 7 November 2017

Stacey, I am terribly sorry that we disappointed you during your last visit with us. We would like to discuss your experience in more detail over the phone. Please email your contact info to information@firesidetheatre.com so that we may follow up with you at your convenience. We hope to talk to you soon and we sincerely apologize for your unhappy experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2017 via mobile

We ate hear on Thursday. We had the buffet. It had a good selection of high quality food on it. We got seated and served quickly. We had wine and before and after dinner cocktail.
Desert was great. The waitress was friendly and got extras to us promptly. Will be back again.

Thank Kurt R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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