This hotel is a disgusting, dirty dump with incompetent management.
We had nine families staying here for a sporting event. We experienced multiple problems:
(1) Three of the rooms were dirty upon arrival and not cleaned at all during our two night stay. The bathrooms were particularly disgusting, and one of the rooms smelled like a cross between a litter box and a garbage can on a summer day. When one guest complained, she was told the Quality Control Manager had been sent home because she was earning too much overtime.
(2) Two of the rooms received wake up calls one hour earlier than requested on November 6th. Apparently, Comfort Inn is unaware of the national time change from daylight savings that occurs on that date.
(3) The hotel refused to do anything about a loud party in the room next to one of ours, and in the halls at 2 am. The front desk said there was nothing they could do because the phone in the party room was off the hook.
(4) The hotel charged my credit card for a second room that my friend had paid for with her credit card, and despite repeated calls over several days, the hotel has not corrected the problem. Interestingly, although all my calls were placed after 9 am, the manager was never there.
As one of the kids on our team said, "the only thing that didn't suck about that hotel was the bacon."
- Official Description (provided by the hotel):
- Whether for business or pleasure, Comfort Inn Parkersburg-Vienna Parkersburg provides all the comforts of home! Not only will enjoy our modern, comfortable rooms, which include micro-fridges, coffee pots, hair dryers, iron & ironing board, safes and more, but we're conveniently located to some the areas finest attractions and restaurants. You'll love our continental breakfast featuring: hot Belgian waffles, eggs, home-style biscuits and gravy, bagels, fresh coffee and more. You deserve the very best, you deserve to stay at Comfort Inn Parkersburg-Vienna. We look forward to serving you. ... more less
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- Also Known As:
- Comfort Inn Parkersburg Hotel Parkersburg
- Parkersburg Comfort Inn