This is a nice hotel and very clean the only issue I had was the fitness center was lacking a variety of gear and the television in that room didn't work.More
- Free Wifi
- Free Parking
This is a nice hotel and very clean the only issue I had was the fitness center was lacking a variety of gear and the television in that room didn't work.MoreShow less
Thank you for your review. We have corrected the fitness room TV. We appreciate you!
My family stayed in room 306 the night of Feb 9, 2018. The man that checked us in was amazing and helpful and the lobby, elevator and room appeared clean with everything in its place. However, upon arrival we noticed the vloud of cigarette smoke from the employee smoking just outside the front entrance. This gave a very poor first impression. Once in our room I noted there was a very strong cigarette smell in the bathroom. After some investigating, I realized it was coming from the drain on the bathroom floor? We were tired and didnt feel like complaining so we covered the drain with a towel hoping it would dampen the smell.
Breakfast was ok. But as soon as someone opened the door the door that says "employees only", a strong odor of cigarette smoke took over the room. After breakfast we loaded up the car. Again we had to walk through a huge cloud of smoke to exit the building. Two female employees were standing at the doorway smoking. They did apologize, however, we still had to breathe the smoke.
I feel that this should not be acceptable. Please hold your business to a higher standard. If employees must smoke, have them go to another location on the grounds
I apologize for our short comings and have addressed the smoking with the staff. This is not permitted and I appreciate you for letting us know.
I travel to Kentucky several times a year and like stopping here on the way. Its clean, staff is friendly and it's reasonable.
We love hearing from our guests! Thank you so much for your kind words about our hotel.
We look forward to seeing you again!
Excellent! Clean room!!! Quiet! Excellent customer service, friendly, kind and courteous! Very nice place to stay.
Thank you so much for taking the time to review our hotel.
We love the comments! We look forward to seeing you again!