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Holiday Inn Express & Suites Fairmont
Ranked #4 of 11 Hotels in Fairmont
Reviewed 4 weeks ago

Holiday Inn Express & Suites in Fairmont was one of the quietest and cleanest places we have been in. What really stood out was the breakfest set up....plenty of choices and always stocked...not just a few pieces of toast or a donut or maybe 2....but stocked. The lady who maintained the area was constantly making sure everything was clean and available. "WE SHALL RETURN".

Room Tip: Stay away from elevators and vending machines. Top floor
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  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank soup2150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik C, Manager at Holiday Inn Express & Suites Fairmont, responded to this reviewResponded 4 weeks ago

Thank you so much for your wonderful review of our hotel! I'm glad you had a great stay with us and had time to enjoy our complimentary breakfast! It's great to hear compliments on our rooms and our staff, as we take great pride in providing our guests a clean, comfortable place to stay while providing excellent service. We look forward to welcoming you back on your next visit! Thank you for choosing the Holiday Inn Express & Suites Fairmont.

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2 - 6 of 141 reviews

Reviewed 4 weeks ago

Three of us returning to Canada from a golfing trip in Myrtle Beach stayed on night on our way home. Modern room and bathroom and great beds were appreciated. One slept on a "rollaway" and that was ok. Better than average breakfast was included in a well maintained common room off the lobby. Free wifi and parking were included. A bonus was it was within easy walking to the Cracker Barrel restaurant where we had a great supper (reviewed separately). Not the cheapest accommodation in town but worth the extra money!

  • Stayed: November 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank markewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik C, Manager at Holiday Inn Express & Suites Fairmont, responded to this reviewResponded 4 weeks ago

Thank you so much for your wonderful review of our hotel! We are pleased to hear you enjoyed your stay with us. We look forward to welcoming you back on a future visit. Thank you for choosing the Holiday Inn Express & Suites Fairmont.

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Reviewed 13 August 2017 via mobile

I always enjoy coming back to Fairmont for annual family reunions and love the very friendly staff at this hotel. My elderly dad gets to choose the hotel and he always wants to stay at your place.

My husband and I do not feel the same. We are seasoned travelers and whenever we are on the road and have the option of
HIE or Hampton Inn, we always choose Hampton Inn because of their faster internet. Always!

When my husband plopped down in our room here and tried to log on, he commented, "Oh yea, I forgot that I was at HIE and we basically get no wifi." We have found this problem with HIE across the U.S.A. not just at the Fairmont locale.

If this problem is ever remedied, it would make a great advertising blitz, and I just bet that your business (especially with traveling/working professionals) would increase. Put some EXPRESS in that wifi!

By the way, I'm currently writing this review in your hotel in the Notes section of my phone due to not being able to access Trip Advisor here. Also, I was unable to send a picture via text from the lobby to the second floor. Feels like living in the dark ages.

I would appreciate a response to this specific problem, and not just a predetermined canned reply.

Stayed: August 2017, travelled with family
Thank jillsbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik C, General Manager at Holiday Inn Express & Suites Fairmont, responded to this reviewResponded 17 August 2017

Thank you for sharing your feedback and bringing this to our attention. We recently had our IT/ISP look into this matter and they found equipment that needed replaced. Our WiFi is running much faster since replacing equipment. We will continue to monitor our WiFi services to ensure this does not happen again in the future. We hope to see you again on your next visit to Fairmont, WV. Thank you for choosing the Holiday Inn Express & Suites Fairmont.

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Reviewed 9 July 2017 via mobile

Very very nice. Breakfast was awesome. Would stay again. Looks like a new hotel inside. Very roomy rooms. Next door to a Cracker Barrel. Lots of places close by to eat. Had a king size bed, couch coffee table, refrigerator, microwave

Stayed: July 2017, travelled on business
Thank Sherry Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik C, General Manager at Holiday Inn Express & Suites Fairmont, responded to this reviewResponded 12 July 2017

Thank you so much for your wonderful review of our hotel! We are pleased to hear you enjoyed your stay with us. We look forward to welcoming you back on a future visit. Thank you for choosing the Holiday Inn Express & Suites Fairmont.

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Reviewed 16 June 2017 via mobile

First I have to say the staff was really nice! We just had a few issues that I need to mention. When we got settled into the room, my hubby found someone's empty Copenhagen dip can on the floor, yuck! The air did not work well so we were hot all night! (Don't stay in room 219 without checking the air unit). We requested a wake up call at 7:30am, it never came in! Luckily we had set our phone alarms. Am I impressed, not really; would I stay there again, probably so just not that room!

Stayed: June 2017, travelled on business
Thank Amanda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik C, General Manager at Holiday Inn Express & Suites Fairmont, responded to this reviewResponded 19 June 2017

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

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Additional Information about Holiday Inn Express & Suites Fairmont

Address: 2256 Landing Ln, Fairmont, WV 26554-8245
Phone Number:
Region: United States > West Virginia > Fairmont
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Fairmont
Price Range: €83 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Fairmont 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Holiday Inn Express and Suites in Fairmont has all of the amenities of the Holiday Inn Express brand plus a well trained and organized staff to make for the most pleasurable stay. The hotel is a brand new property. The extra quiet rooms are complimented by Holiday Inn's Simply Smart Bedding Collection with the added choice of firm or soft pillows, these features will help insure a great night's sleep. Every room in the hotel is equipped with a microwave and refrigerator for added convenience. There is also a work desk or table in each room. Whether traveling for business or pleasure this extra area will allow you to stay organized while away from home. The 37" flat screen TVs are the highlight of the stylish decor. The hotel is outfitted with hard wired and wireless high speed internet. You may choose to start your day with the many choices from the free Express Start breakfast such as tasty cheese omelets, piping hot sausage patties or bacon and delicious cinnamon rolls. The other useful amenities are the heated pool and spa, the 24 hour fitness center, the business center, guest laundry and a meeting facility for business meetings, luncheons and parties. We are right off of Interstate 79. Take Exit 133 (Kingmont Rd.) We are located near the Cracker Barrel. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Fairmont Hotel Fairmont
Holiday Inn Express And Suites Fairmont

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